2020 Acura MDX Problems And Complaints

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Rating7.2

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Midsize SUV
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$44,500 - $61,750
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  • AB

    Aaron Brumbaugh

    08/07/2022

    Rating:

    (1 Out Of 5 stars)

    ... weeks for an ACURA (Honda) rep to come look at it. By this time, the couple of failing paint spots turned into about 20. The ACURA rep looked at the paint and claimed to have "taken a sample" in which they immediately denied my claim for covered warranty work due to "outside influence like bugs," Cicadas they specifically referenced. I was advised by the service adviser, George, that I could continue to wash and detail my car during the wait between discoveryRead More

    Source: edmunds

2020 Acura MDX Problems, Issues, Complaints, Recall and which year to avoid?

6

Recalls

3

Investigations

162

Complaints
Overall Safety Rating
Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on August 7, 2024

Japanese automobile manufacturers were primarily known for their reliability when it comes to passenger space, comfort, and reliable engines. Probably, it's one of the valid reasons for the multi-dimensional midsize SUVs from Acura that have been in limelight for quite a long. With a base price of $48,000, the Acura MDX provides a seating capacity of 7 people as it has a third-row, unlike 5-seater SUVs. 

However, it will be an underrated statement to consider the SUV superior, as the model competes against the Volvo XC90, the Infiniti QX60, and the Lexus RX 350L. Despite the competition, Acura earned a global reputation for selling a total of 47,816 units in the respective year, standing ahead of the XC90, which has a sales volume of 34,251 units in the same year. 

Some car experts believe that the sales volume of Acura would have reflected a far more superior sales digit, had its electrical system, engine, and equipment issues never malfunctioned in any of the sold models. According to the NHTSA website, the MDX suffered serious issues due to the fuel pump failure, for which the automobile brand has issued 1 recall and asked the dealers to repair or replace it within a specific time frame.

Electrical Problems

  • Faulty electrical transmission

This is a common problem in most MDX SUVs. Several users have faced wrong gear shifts due to faulty auto transmission systems stopping the vehicle to move even after pressing the accelerator pedal. Sometimes, the gear shift changes to neutral mode stopping the vehicle to move even when the accelerator pedal is pressed. These issues usually occur when the transmission sensors fail in estimating the required speed limit to maintain while the wheels are moving, sending the wrong signal to the Electrical Control Unit by engaging or disengaging the wrong brakes.

Engine and Mechanical Problems

  • Multiple issues with the steering, and brakes 

Faulty steering issues are a serious concern in most MDXs. User complaint includes that the steering wheel rotates too much when it's not intended to. Sometimes it hesitates to move and accelerates rapidly, resulting in a delayed drive. At times, the user felt like losing stability while driving the vehicle. The users have also found that the braking system delays in responding while engaging them. It appeared that all those systems and controls which were supposed to work dynamically seem rigid and do not function accordingly. The reasons behind these malfunctions must be detected and replaced by the dealers. 

Structural Problems

  • Faulty windshield construction 

A user complaint includes faulty windshield construction of the Acura causing inconvenience to the driver while driving the vehicle. People with fairly short height might have to struggle to see the front for identifying the vehicle or object coming by from the window corner while driving. Such constructional issues should be inspected and if possible should be repaired. 

Safety Issues

  • Sunroof explosion

Moonroof explosion is a common problem with most MDX SUVs. User complaint includes sudden explosion of the moonroof all of a sudden while driving through a freeway. These concerns must be inspected under the safety issues as the uncertain explosion of the sunroof might cause injury to the passengers seated inside the vehicle. The manufacturer should instruct the dealers to inspect the issue as a matter of urgent priority and if needed they should replace or repair it for free. 

2020 Acura MDX Recall

S. No

Date 

NHTSA ID

Issues Noticed 

Additional Remarks 

Remedy 

March 25 2021

21V215000

Fuel pump failure may lead to engine stallation, causing inconvenience to the driver by stopping the vehicle in the middle of the road.

Low pressure in fuel pump may not supply sufficient fuel needed to run the engine, triggering a malfunction, and ultimately leading the vehicle to a halt. Such instances may stop the vehicle causing inconvenience to the passengers.

The manufacturer will be notifying the owners about the issue and ask the dealers to replace the fuel pump assembly for free of cost. The recall for the issue is 20V314

Should You Buy a 2020 Acura MDX?

The 7-seater SUV with a third-row option makes it a spacious choice for family buyers. The vehicle’s amazing on-road performance and impressive towing capacity prove its reliabilty and practical nature. 

However, the issues found with the 2020 Acura MDXs faulty fuel pump system, problematic moonroof, and constructional defect in the windshield raised questions about the vehicle’s popularity, but that has been taken care of by the manufacturer. The dealers not only fixed those problems for which a recall was issued but rather repaired those and fixed them to resolve the issues from recurring in the future. 

So, buying a used MDX will always be a smart decision at a good resale value only if the vehicle is free from all those issues and problems which it had earlier.

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

October 2, 2025, NHTSA ID Number: 11691038

Components: 074000 FUEL/PROPULSION SYSTEM (PWS)

NHTSA ID Number:
11691038

Incident Date:
October 2, 2025

Vehicle Identification Number:
5J8YD4H58LL

Consumer Location:
MILFORD, OH

Summary
Auto idle cuts off idling at stop light but when reengaged stalls the car completely. Must totally resta...

September 24, 2025, NHTSA ID Number: 11689382

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11689382

Incident Date:
September 24, 2025

Vehicle Identification Number:
5J8YD4H5XLL

Consumer Location:
HANOVER, MA

Summary
At a red light or stop sign, my MDX switches into Neutral without me knowing it. When I press the gas to ...

September 19, 2025, NHTSA ID Number: 11688550

Components: 263000 FORWARD COLLISION AVOIDANCE

NHTSA ID Number:
11688550

Incident Date:
September 19, 2025

Vehicle Identification Number:
5J8YD4H55LL

Consumer Location:
NYACK, NY

Summary
Monocular windshield camera failed for no apparent reason on five-year-old car with less than 50k miles. ...

September 18, 2025, NHTSA ID Number: 11688065

Components: 100000 POWER TRAIN

NHTSA ID Number:
11688065

Incident Date:
September 18, 2025

Vehicle Identification Number:
5J8YD4H59LL

Consumer Location:
PLAINFIELD, IL

Summary
When the vehicle stops and the idle auto-start/ stop engages, the vehicle will automatically go into neut...

September 18, 2025, NHTSA ID Number: 11688166

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11688166

Incident Date:
September 18, 2025

Vehicle Identification Number:
5J8YD4H53LL

Consumer Location:
COLUMBUS, OH

Summary
The contact owns a 2020 Acura MDX. The contact stated that occasionally, while driving at various speeds,...

80/100Best

Quality & Reliability

Assesses the extent of issues, glitches, and design imperfections encountered by...

69/100Average

Driving Experience

Owners' assessments regarding the vehicle's design, performance, comfort, functi...

74/100Best

Resale

CARHP's projection of depreciation, which estimates the probable decrease in the...

82/100Best

Dealership Experience

Owners' interactions with dealerships associated with this brand, encompassing b...

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