2020 Ford EcoSport Problems And Complaints

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Rating5.8

Ranked #8 in 

Subcompact SUV
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$19,995 - $27,715
Starting Price 

Users Opinions on 2020 Ford EcoSport

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Disliked by Users

  • J

    Jim

    26/04/2023

    Rating:

    (1 Out Of 5 stars)

    If you like terrible fuel economy, a rough ride similar to a 70’s era Chevy Vega, high brake noise, underpowered, overtaxed engine, a transmission that never shifts smoothly, and pretty much sucks, this car is for you... My Yugo had a better ride...Read More

    Source: edmunds

  • A

    Ag

    20/11/2021

    Rating:

    (2 Out Of 5 stars)

    1. 2 weeks after getting car kept getting warning message regarding engine temperature, car would go into reduced power mode while I was in traffic 2. Took a road trip was climbing steep grade, speed limit Read More

    Source: edmunds

  • H

    herb

    20/06/2021

    Rating:

    (1 Out Of 5 stars)

    ... anyway,it was loaded,but,omg...around town the ride was so stiff. when it rained,you could here rain drops patter on the roof.i'm not sure which engine this had,but i might as well have gotten out to push,would've had more power.omg,there was a constant rattle in the back as is a back door had been left open.now,out of the highway,the ride was muchRead More

    Source: edmunds

2020 Ford EcoSport SUV Problems, Issues, Complaints, Recalls, and Which Year to Avoid

3

Recalls

1

Investigations

342

Complaints
Overall Safety Rating
Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on August 6, 2024

Ford Motor Co. launched the Ecosport as an entry to the budget consumer vehicle market. The compact SUV suits the city driving conditions well. However, long-distance touring is not the strong suit for the Ford Ecosport. For a practical budget, the Ecosport offers a good choice for a reliable daily commuter. Despite respectable reliability standards, the Ecosport comes across a few issues. The 2020 Ford EcoSport problems vary from brake defects to airbag malfunctions. However, the SUV maintains a record with 10 complaints and a single recall for the 2020 model year. The compact SUV receives a 4-star safety rating and assures reliability. The Ford Ecosport faces off with the Honda HR-V, the Chevrolet Trax, and the Mazda CX-3 in the subcompact SUV class. The 2020 Ford EcoSport ranks 6th on the CarHp list of top 10 subcompact SUVs of 2020.

2020 Ford EcoSport User Complaints and Problems

Mechanical Problems

  • Brakes - Ford Ecosport users report cases of braking malfunctions. Complaints report that the car fails to brake by depressing the brake pedal. This compromises user safety and increases the chances of a crash.
  • Powertrain - The Ford Ecosport comes across powertrain issues. Users report the car rolling down in the reverse direction while in ‘park’ mode. This increases the risk of crashing and injury to others.

Electrical Problems

  • Infotainment touchscreen - Users report blacking out of the infotainment display without any warnings. This can disrupt navigation and infotainment controls and can distract the driver.
  • Engine - Engine stalling is common with the Ford Ecosport. Engine Stalling under driving conditions results in a sudden loss of drive power. This abrupt drop in speed increases the chances of a crash.
  • Driver aids - Common driver aid complaints with the Ecosport are adaptive cruise control and vehicle speed control malfunctions. These malfunctions result in a sharp drop in driving speed. This increases the chances of rear-ended crashing.

Structural Problems

  • Windshield - Shattering or cracking of the windshield is a known problem with the Ford Ecosport. Ford claims variations in the ambient temperatures to be the primary cause of the issue.

Safety Problems

  • Airbags - The SUV is prone to airbag deployment malfunction. Due to a defect in the airbag inflator, the airbag may not inflate and deploy. Few complaints mention the front driver and passenger airbags failing to deploy. This increases the chances of injury and compromises user safety. 
  • Seats - The SUV seats are prone to deform. Poor rigidity compromises in-cabin structural integrity. This increases the chances of injury in the event of a crash.

Recalls 

S. No

Date

NHTSA ID

Issues Noticed

Additional Remarks

Remedy

1

December 17, 2020

20V791000

Airbag missing first stage booster/ FMVSS 208

Airbag modules missing the first stage booster propellent will not deploy as intended in the event of a crash, increasing the risk of an injury.

Ford will notify owners, and dealers will replace the affected airbag module on either the driver or passenger side, free of charge. This recall began on February 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C26.

Should you buy the 2020 Ford Ecosport?

The Ford Ecosport is a good choice for a compact daily driver on a decent budget. The SUV focuses on city driving scenarios and manages occasional touring. Although Ford generally focuses on performance over reliability, the Ecosport changes the trend. We have observed few user complaints with the 2020 Ford Ecosport that range from brake defects to airbag malfunctions. The 2020 Ford Ecosport receives a 4-star safety rating from NHTSA. To add to this, the Ford aftersales assure genuine support and services. Overall, the 2020 Ford Ecosport gets the CarHp go-ahead but don't miss to check-out the competition as well. 

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

September 24, 2025, NHTSA ID Number: 11689451

Components: 060000 ENGINE AND ENGINE COOLING

NHTSA ID Number:
11689451

Incident Date:
September 24, 2025

Vehicle Identification Number:

Consumer Location:
NATCHITOCHES, LA

Summary
See attached document for complaint.

September 23, 2025, NHTSA ID Number: 11689208

Components: 060000 ENGINE AND ENGINE COOLING

NHTSA ID Number:
11689208

Incident Date:
September 23, 2025

Vehicle Identification Number:
MAJ3S2GE6LC

Consumer Location:
HOLBROOK, AZ

Summary
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905...

September 21, 2025, NHTSA ID Number: 11688771

Components: 110000 ELECTRICAL SYSTEM

NHTSA ID Number:
11688771

Incident Date:
September 21, 2025

Vehicle Identification Number:
MAJ6S3JL3LC

Consumer Location:
INDIANA, PA

Summary
The GPS, Radio, backup camera malfunctions. When the backup camera turns on while I'm driving it's very d...

September 18, 2025, NHTSA ID Number: 11688100

Components: 060000 ENGINE AND ENGINE COOLING

NHTSA ID Number:
11688100

Incident Date:
September 18, 2025

Vehicle Identification Number:
MAJ3S2GE4LC

Consumer Location:
DALLAS, TX

Summary
The contact owns a 2020 Ford EcoSport. The contact stated that while driving approximately 30-35 MPH, the...

September 18, 2025, NHTSA ID Number: 11688164

Components: 060000 ENGINE AND ENGINE COOLING

NHTSA ID Number:
11688164

Incident Date:
September 18, 2025

Vehicle Identification Number:
MAJ3S2GE6LC

Consumer Location:
SEWICKLEY, PA

Summary
See attached document for complaint.

83/100Best

Quality & Reliability

Assesses the extent of issues, glitches, and design imperfections encountered by...

75/100Best

Driving Experience

Owners' assessments regarding the vehicle's design, performance, comfort, functi...

74/100Best

Resale

CARHP's projection of depreciation, which estimates the probable decrease in the...

78/100Best

Dealership Experience

Owners' interactions with dealerships associated with this brand, encompassing b...

FAQs

What's the price of the 2020 EcoSport?

Posted On: November 5, 2022

The 2020 Ford EcoSport price starts at an msrp of $19,90 and goes up to $27,380.

What's new with the 2020 Ford EcoSport?

Posted On: November 5, 2022

Ford now offers a 4G WiFi hotspot as standard. Also, the SE model receives an 8.0-inch touchscreen as standard.

Is the 2020 Ford EcoSport worth it?

Posted On: November 5, 2022

To be honest, there are better SUVs like Hyundai Kona, Honda HR-V and Mazda CX-3 and must be considered before buying one.

What is the gas mileage of the 2020 Ford EcoSport?

Posted On: November 5, 2022

The 2020 EcoSport can deliver an EPA-estimated fuel economy of up to 2729/28 mpg in the city/highway/combined driving conditions.

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