2020 Mitsubishi Outlander Problems And Complaints

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Rating6.4

Ranked #9 in 

Fullsize SUV
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$24,895 - $33,745
Starting Price 

Users Opinions on 2020 Mitsubishi Outlander

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Disliked by Users

  • HK

    Haider khedher

    • 06/11/2022

    Rating:

    (1 Out Of 5 stars)

    39000 mileage and the touch screen is not working, not under warranty , even bought the high tech extended warranty and they tell , oh this dose not cover the radio , what a scam from MITs , shame

    Source: edmunds

2020 Mitsubishi Outlander SUV Problems, Issues, Complaints, Recalls, and Which Year to Avoid

2

Recalls

0

Investigations

22

Complaints
Overall Safety Rating
Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on April 21, 2022

It is pretty evident that the Mitsubishi Outlander isn’t the most preferred compact SUV and the major reason for it is its cumbersome drive and the underpowered engine. The 2020 Mitsubishi Outlander hasn’t changed a lot but gets a major cosmetic upgrade. The Outlander doesn’t pool in the highest sales figure compared to the cars like the 2020 Honda CR-V, the 2020 Toyota RAV4, and the 2020 Chevrolet Equinox but the Outlander holds great safety ratings and has been reported to have only 7 complaints and a single recall for the whole year.

User complaints and problems

Electrical Problems

  •  Warning lights – A report stated that the Outlander started displaying multiple warnings on the instrument cluster and wouldn’t let the car accelerate past 20MPH. The acceleration issue was resolved after restarting the car but the lights stayed on.
  •  Reverse camera – The camera fails to engage at times after shifting the gear position to reverse.
  • Audio system – It was noticed by a few customers that the system would switch between the radio and Apple Car Play automatically.

Mechanical Problems

  • Transmission – An Outlander started producing knocking sounds at 70 MPH with the transmission warning flashing with just 5,500 miles on the meter.
  •  Brakes – The forward collision light was displayed when no car was ahead and the Outlander started braking aggressively on its own.

Safety Problems

  • Airbags - There have been multiple instances where the airbags did not deploy during a crash. The car rammed into a tree leading the dashboard to crack but since the airbags failed to deploy, the occupant suffered a head injury.

Exterior Problems

  • Sunroof – The owner was driving while the sunroof shattered without any contact or prior damage.

Recalls

S. No.

Date

NHTSA ID

Issues Noticed

Additional Remarks

Remedy

1

18th May 2020

20V280000

Incorrectly assembled rear seatbelt assembly

The rear row seatbelt may have been assembled the wrong way which may not restrain the occupant in the event of a crash, increasing the risk of injury.

Owners would be notified and the dealers would inspect the rear right side seatbelt and replace it if necessary.

Should you buy the 2020 Mitsubishi Outlander?

There isn’t any major reason for us to not recommend the 2020 Mitsubishi Outlander as this car is safe with just a single recall and a 5-star overall safety rating. Performance might not be the strong link for the Outlander but as far as a reliable family SUV goes, this car is worth considering. In terms of the registered complaints and recalls, the Mitsubishi stands ahead of its competition but we would recommend checking if rear seatbelts need to be replaced before buying one.

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

September 17, 2025, NHTSA ID Number: 11687943

Components: 121300 EXTERIOR LIGHTING

NHTSA ID Number:
11687943

Incident Date:
September 17, 2025

Vehicle Identification Number:
JA4AZ3A36LZ

Consumer Location:
MOUNT VERNON, AL

Summary
The contact owns a 2020 Mitsubishi Outlander. While the contact's wife was driving in a school zone, seve...

August 12, 2025, NHTSA ID Number: 11680254

Components: 030000 BRAKES (PWS)

NHTSA ID Number:
11680254

Incident Date:
August 12, 2025

Vehicle Identification Number:
JA4AZ3A31LZ

Consumer Location:
PALMDALE, CA

Summary
I was making a turn out of a driveway across a three-lane streets into the left turn lane on the street i...

June 13, 2025, NHTSA ID Number: 11666672

Components: 110000 ELECTRICAL SYSTEM

NHTSA ID Number:
11666672

Incident Date:
June 13, 2025

Vehicle Identification Number:
JA4AD3A34LZ

Consumer Location:
HIGHLAND SPRINGS, VA

Summary
The driver's seat goes forward but doesn't life up. It is stuck in a reclined position. The motor doesn't...

January 25, 2025, NHTSA ID Number: 11638464

Components: 110000 ELECTRICAL SYSTEM

NHTSA ID Number:
11638464

Incident Date:
January 25, 2025

Vehicle Identification Number:
JA4AD3A35LZ

Consumer Location:
Unknown

Summary
The touchscreen does not work. This creates a safety issue as hands free driving is no longer am option. ...

January 19, 2025, NHTSA ID Number: 11636875

Components: 110000 ELECTRICAL SYSTEM

NHTSA ID Number:
11636875

Incident Date:
January 19, 2025

Vehicle Identification Number:
JA4J24A55LZ

Consumer Location:
RIDGEFIELD, CT

Summary
The touchscreen controlling many functions and settings of the vehicle failed. That means there are nume...

83/100Best

Quality & Reliability

Assesses the extent of issues, glitches, and design imperfections encountered by...

80/100Best

Driving Experience

Owners' assessments regarding the vehicle's design, performance, comfort, functi...

75/100Best

Resale

CARHP's projection of depreciation, which estimates the probable decrease in the...

83/100Best

Dealership Experience

Owners' interactions with dealerships associated with this brand, encompassing b...

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