2022 Mazda CX-5 User Complaints and Problems
The 2022 Mazda CX-5 has had no complaints registered to its name as of the date we write this article. But since the SUV is still a part of the generation launched as 2017 MY, it is imperative to understand the problems that have irked the buyers. Listed below are the most common complaints about the CX-5 SUV and their implications on the ownership experience.
Mechanical Complaints
- Stalling of the engine: The Mazda CX-5 engine reliability has remained in the dark. In the initial models of the current generation, buyers have reported the vehicle to lose its power without any symptoms. While no mechanical cause can be attributed to the problem, in some cases, an error in the software of the power control module has been determined as the underlying problem. To deal with the issue, Mazda has initiated a recall, referenced by NHTSA ID 19V497000, which entails a software update.
- Improper functioning of the braking system: In 2017 MY, buyers of the Mazda CX-5 have reported the brake calipers to deliver substandard performances, due to excessive wear and tear. As a result, the vehicle vibrates excessively when the driver tries to bring the vehicle to a halt.
- Inadequate engine oil: The 2021 Mazda CX-5 issues might seem limited, yet the SUV has been plagued by the problem of low engine oil levels. Without any leak, buyers have reported the engine oil to fall below-recommended levels, which causes the vehicle to lose its power. While there is no such complaint listed in 2022 MY, no solution has been provided to the aggrieved buyers.
Electric System Complaints
- Malfunctioning infotainment system: The Mazda CX-5 infotainment issues make for the most recurring concerns. Across all of its iterations, buyers have reported the infotainment system to function erratically. Complainants have recorded a “ghost touch”, wherein the commands have been processed without any inputs from the user. As a result, buyers lose control over basic infotainment functionalities, including Apple CarPlay.
Structural Complaints
- Chipping of exterior paint: The CX-5 paint issues are a common recurrence across all model years of the SUV. Buyers have complained about the exterior paint chipping from the hood. While no such complaint has been made in 2022 MY, the problem is prevalent with the optional red paint.
The Mazda CX-5’s problems are neither concerning nor widespread. Even the other Japanese contenders, including Honda and Subaru, deliver a similar level of performance. However, the 2022 Hyundai Tucson lurks at the bottom of the table and has already had 22 complaints registered to its name.
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Category
|
Number of Complaints
|
|
Fuel and Propulsion System
|
1
|
|
Service Brakes
|
1
|
|
Visibility
|
3
|
|
Miscellaneous
|
6
|
2022 Mazda CX-5 Recalls
The common issues with Mazda CX-5 have been easily resolved by the brand with the recalls. Yet, the SUV has not been called back extensively by the brand. Ever since the introduction of 2020 MY, the CX-5 has had no recalls listed to its name. However, to make an informed buying decision, buyers need to know about the recalls that have been started by the brand. Listed below are all the recalls that Mazda has introduced on its compact SUV and the remedies that have been provided to the buyers.
|
S. No
|
Date
|
NHTSA ID
|
Issues Noticed
|
Additional Remarks
|
|
1.
|
12th Nov 2021
|
21V875000
|
Failure of fuel pump
|
The impeller placed inside the low-pressure fuel pump might break during operation, causing the fuel to leak.
|
|
2.
|
27th June 2019
|
19V497000
|
Stalling of the engine due to software error
|
Due to an error in the software of the powertrain control module, the engine might stall unexpectedly, increasing the risk of a crash.
|
|
3.
|
25th June 2018
|
18V426000
|
Improper deployment of side curtain airbags
|
The side curtain airbags might not deploy properly in case of a crash, increasing the risk of injury to the passengers.
|
|
4.
|
21st Nov 2017
|
17V744000
|
Short circuit of trailer hitch wiring harness
|
Due to insufficient clearance between the harness and exhaust muffler, allowing for them to come in contact with one another, increasing the chance of a fire.
|
The Mazda CX-5’s recalls are restricted as compared to its rivals. However, as was the case with the complaints, the Japanese contenders prove to be the best option in the segment. While the 2022 Honda HR-V and the 2022 Subaru Forester have not yet been called back, Hyundai’s compact SUV has one recall to its name. This recall is concerned with the improper functioning of the head and taillights and has affected 12 units of the SUV.
|
Component Affected
|
2022
|
2021
|
2020
|
2019
|
2018
|
2017
|
2016
|
|
Safety
|
0
|
0
|
0
|
0
|
1
|
0
|
0
|
|
Exterior
|
0
|
0
|
0
|
0
|
0
|
0
|
3
|
|
Electric
|
0
|
0
|
0
|
1
|
1
|
1
|
0
|
|
Interior
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
|
Drive System
|
0
|
0
|
0
|
0
|
0
|
0
|
1
|
|
Fuel System
|
0
|
0
|
0
|
1
|
1
|
0
|
1
|
|
Engine
|
0
|
0
|
0
|
0
|
0
|
0
|
0
|
Which Mazda CX-5 model year should you avoid?
In the current generation, the 2017 Mazda CX-5 is the one to avoid. While its recall list is limited to only one entry, its complaints seem boundless. The SUV has 70 registered complaints, which is more than any other model year. However, if you aim at opting for the previous generation of the SUV, the 2016 Mazda CX-5, which has 400 complaints and 5 recalls is the iteration buyers should stay wary of.
Should you buy a used Mazda CX-5?
Definitely! The Mazda CX-5 is an affordable option and in the used car market it becomes even more accessible. However, irrespective of its price, the SUV deserves to be lauded. It proves to be the apt family hauler with ample space at its disposal and is packed to the hilt with class-leading features, which makes it rather engaging. Additionally, it proves its worth as a dependable proposition and though the latest iteration has not yet been safety tested, we believe in the capabilities of the SUV.
