It is clear that with moving time Hyundai shifts its focus from offering reliability to adding more features. This is evident with the Hyundai Tucson. The SUV fairs well as a daily commuter but is not as reliable for touring. The concerns with the SUV vary from brake failures to engine compartment fires. This shows a direct effect with a decline in sales. Hyundai aftersales show attempts to salvage the situation with a prompt response. However, the unavailability of recalled parts leads to a delay in vehicle recalls. Records show a 1 recall and 63 complaints registered for the 2020 Hyundai Tucson. The SUV also receives a 5-star safety rating. The Hyundai Tucson competes with the Honda CR-V, the Toyota RAV4, and the Mazda CX-5 in the compact SUV segment.
User Complaints and Problems
Mechanical Problems
- Brakes - Hyundai Tuscon is prone to brake failures. Users report loss of brake pedal pressure and the pedal dropping to the floor. This increases the chances of a crash. Hyundai issues recall notice for brake line corrosion. This can result in a potential vehicle fire.
- Powertrain - Powertrain issues are known to Tuscon users. Users report the SUV lurching forward from a complete stop. Few complaints report the vehicle stalling. Sudden loss of drive can increase the chances of a crash.
- Engine - The most common engine problem with the Hyundai Tucson is the starter failure. This results in vehicle stalling. The issue also prevents engine ignition.
Electrical Problems
- Wiring Harness - The wiring harness runs closely with brake lines. Corroded brake lines are prone to brake oil leakage. A short in wiring harness can result in an engine compartment fire.
- Driver aids - The Hyundai Tucson comes across a few driver aid issues. The rearview backup camera displays a blurry image on the screen. The problem persists under dark driving conditions. Forward collision avoidance malfunctions are common with the SUV. The malfunction results in false triggering of obstacles, engaging emergency brakes. These issues increase the chances of a crash.
Structural Problems
- Windshield - Shattering or cracking of the windshield is a common issue with Hyundai Tucson. Hyundai claims the environmental temperature changes to be the cause of the issue.
- Sunroof/moonroof - Explosion of the Sunroof/moonroof is a common complaint with the Hyundai Tucson. This can result in injury to the operators. Users report the shattering of the sunroof followed by a loud noise. This can distract the driver and increase the chances of a crash.
Safety Problems
- Airbags - The SUV is prone to airbag deployment malfunction. This increases the chances of injury and compromises user safety.
Recalls
|
S. No |
Date |
NHTSA ID |
Issues Noticed |
Additional Remarks |
Remedy |
|---|---|---|---|---|---|
|
1 |
September 4, 2020 |
20V543000 |
The ABS unit may cause an engine compartment fire. |
An engine compartment fire can increase the chances of a crash or injury. |
Hyundai will notify owners, and dealers will replace the HECU fuse. For the 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began on November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195. |
Should you buy the 2020 Hyundai Tucson?
Hyundai brings in a decent choice for a daily driver with the Hyundai Tucson. The standard features of the SUV offer a city commute-focused setup. But, the SUV also has the comfort and utility for long-distance touring. However, a handful of problems and complaints raise reliability concerns for the SUV. These issues range from brake line corrosion to engine compartment fires. These are serious concerns to consider. Even so, the 2020 Hyundai Tucson registers a single recall and 63 complaints. Moreover, the SUV receives a 5-star safety rating. CarHp recommends potential buyers do a thorough inspection before purchasing a Tucson.
