2017 Buick LaCrosse Problems And Complaints

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Rating7.0

Ranked #15 in 

Midsize Sedan
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$32,065 - $43,265
Starting Price 

Users Opinions on 2017 Buick LaCrosse

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Disliked by Users

  • LF

    Larry M. Fierstine

    • 14/06/2021

    Rating:

    (2 Out Of 5 stars)

    ... week. The jury is still out on the wind noise, but still has rattles. A plastic water bottle in the cup holder rattles. I don't want to have the car constantly in the shop, so I am driving it as is, and will address rattles at the next recall. Design flaws , my wife(5'4") and I(6') can not get in or out without bumping our heads, roomy luxury! The pass thru isRead More

    Source: edmunds

  • G

    Gcmccart

    • 27/12/2017

    Rating:

    (1 Out Of 5 stars)

    ... had to buy this since I was not spending 50,000 on a Cadillac. The controls make this a nightmare for someone like her. I have an Lexus and an Accra with easy intuitive controls and no problems with the seat or radio setting, What is wrong with American cars, Are they complicated in order to mess with old people? GM why upset the only demographic buying this crap?Read More

    Source: edmunds

  • DD

    D Dahl

    • 22/07/2017

    Rating:

    (2 Out Of 5 stars)

    ... forgiving, but the controls o this car are just plain bad and would be a nagging irritation for as long as it's owned. Also, the gas tank is small and I had to hit the pumps more often than I expected. Not recommended at all.Read More

    Source: edmunds

2017 Buick LaCrosse Sedan Problems, Issues, Complaints, Recalls, and Which Year to Avoid

2

Recalls

0

Investigations

33

Complaints
Overall Safety Rating
Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on May 11, 2022

With the LaCrosse, Buick brings a dynamic sedan drive to the American market. The car offers a dependable drive with versatility and reliability that suit multiple roles. Driving the LaCrosse is a composed and sound sedan experience. The American sedan comes across a few issues that range from faulty door actuators to engine stalling. However, the car does not register any major issues. As per records, the 2017 Buick LaCrosse registers 21 user complaints and 2 recalls so far. Furthermore, the sedan also carries a 5-star overall safety rating. The record speaks for itself and reassures reliability to Buick users. The Buick LaCrosse finds its competition in the likes of the Chrysler 300, the Nissan Maxima, and the Kia Cadenza. Here’s a quick look at the car’s reliability standards.

Mechanical Problems

  • Powertrain - Powertrain issues are common with the sedan. Users come across issues like hesitant shifting, gear grinding, and gearbox jamming. These issues are majorly observed at low driving speeds. Powertrain issues can increase the chances of a crash. Fixing these powertrain issues is a time-consuming and expensive process.
  • Brakes - User complaints report a few instances of the car speeding up on depressing the brake pedal. This compromises the safety of the user and the vehicle. Instances of rogue acceleration and brake system malfunctions increase the chances of a crash.
  • Engine - User complaints report multiple engine issues with the sedan. Engine issues with the car include catalytic converter failures, defective start-stop functioning, and overheating. These engine issues increase the risk of a crash or injury.
  • Accelerator - Users report that the car tends to suddenly rev up and accelerate without any user input. This unintended acceleration under driving conditions increases the risk of crashing.

Electrical Problems

  • Driver aids - Auto start-stop malfunction is commonly seen with the sedan. Users report that the car fails to auto-start while moving from a red light or a complete standstill. This leads to stalling and requires the user to manually start the car. A sudden loss of drive under driving conditions increases the risk of a crash.
  • Door actuators - The door actuator of the sedan are prone to defects and malfunctions. Users report instances of unlatching of the vehicle doors under driving conditions. This increases the chances of a crash or injury.

Structural Problems 

  • Seats - User complaints report rapid wear and poor manufacturing of the seats. The seats of the sedan are prone to corrosion, tearing, and holes with passing time. This can increase the risk of injury to the occupants.

Safety Problems 

  • Seatbelts - Complaints report cases of seatbelt malfunctions and defects. Users report that once the seatbelt locks, it does not unlock. A jammed seatbelt in the event of a crash can prove to be fatal. 

Logistical Problems 

  • Spare parts - The unavailability of spare parts for the Buick is a common issue that the users face. Complaints report that dealerships fail to procure recalled spare parts. This results in delayed vehicle recalls. Users also report that the manufacturer discontinues the production of a few parts. This leads to spare part shortages

Recalls 

S. No

Date

NHTSA ID

Issues Noticed

Additional Remarks

Remedy

1

April 21, 

2017

17V267000

The rear suspension toe-link may disconnect.

If the rear suspension toe-link disconnects, it may result in a loss of vehicle control. This increases the chances of a crash.

GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began on May 25, 2017. GM's number for this recall is 17168.

2

February 23, 2017

17V116000

Improperly sealed power steering connectors.

A loss of power steering function may require increased manual steering effort. This increases the chances of a crash.

GM will notify owners, and dealers will inspect, correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. GM's number for this recall is 17085.

Should you buy the 2017 Buick LaCrosse?

Buick offers a composed, practical, and reliable full-sized sedan experience with the LaCrosse. The sedan offers a versatile drive with a dynamic body design. The sedan suits both touring and commuting alike. Buick offers a good return on investment with the 2017 LaCrosse. However, the sedan comes across a few issues and problems. Even so, the car does not record any major concerns. Buick aftersales step in quickly to resolve customer concerns efficiently. In all, the 2017 Buick LaCrosse is a safe choice to go ahead with.

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

August 23, 2024, NHTSA ID Number: 11610498

Components: 020000 SUSPENSION

NHTSA ID Number:
11610498

Incident Date:
August 23, 2024

Vehicle Identification Number:

Consumer Location:
MECHANICSBURG, OH

Summary
The contact owns a 2017 Buick Lacrosse. The contact stated that while driving at an undisclosed speed, th...

July 20, 2024, NHTSA ID Number: 11603514

Components: 140000 AIR BAGS

NHTSA ID Number:
11603514

Incident Date:
July 20, 2024

Vehicle Identification Number:
1G4ZP5SS3HU

Consumer Location:
LOVELAND, OH

Summary
The air bag warning light in the dash came on intermittently during driving. I took the vehicle to the de...

July 16, 2024, NHTSA ID Number: 11602816

Components: 110000 ELECTRICAL SYSTEM

NHTSA ID Number:
11602816

Incident Date:
July 16, 2024

Vehicle Identification Number:
1G4ZR5SS8HU

Consumer Location:
TOLEDO, OH

Summary
The amplifier stopped working and all the sound comes through the amp including but not limited to seatbe...

June 24, 2024, NHTSA ID Number: 11596103

Components: 020000 SUSPENSION

NHTSA ID Number:
11596103

Incident Date:
June 24, 2024

Vehicle Identification Number:

Consumer Location:
BEAUMONT, TX

Summary
The contact owns a 2017 Buick Lacrosse. The contact stated while driving at various speeds, the vehicle w...

May 28, 2024, NHTSA ID Number: 11591082

Components: 030000 BRAKES (PWS)

NHTSA ID Number:
11591082

Incident Date:
May 28, 2024

Vehicle Identification Number:
1G4ZP5SS2HU

Consumer Location:
HOMESTEAD, PA

Summary
The contact owns a 2017 Buick Lacrosse. The contact stated that the rear brakes were worn three times fas...

86/100Best

Quality & Reliability

Assesses the extent of issues, glitches, and design imperfections encountered by...

73/100Best

Driving Experience

Owners' assessments regarding the vehicle's design, performance, comfort, functi...

78/100Best

Resale

CARHP's projection of depreciation, which estimates the probable decrease in the...

0/100Worst

Dealership Experience

Owners' interactions with dealerships associated with this brand, encompassing b...

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