2020 Audi Q7 Problems and Complaints

Senior Editor,

Updated on October 18, 2022

Debuting in 2006, Audi Q7 has been recognized as one of the highest-ranking full-size luxury SUVs. Audi has managed to maintain its reputation regarding performance and reliability against its competitors like Mercedes-Benz GLE-Class and BMW X5. With the combination of high-end interior and infotainment, the powerful Q7 provides a cabin that compliments its sharp exterior. But the luxury also comes with a heavy price tag. The price for the 2020 Audi Q7 starts around $53,292 with an ownership cost of $7,585 per year; surprisingly low for its class.

But even a well-built machine comes with its own set of problems and so does the 2020 Audi Q7. The car requires frequent repairs compared to its other contemporaries. Also, RepairPal awarded the car with a reliability rate of 2.5 out of 5 which is at best average and places the Q7 at 8th out of 19 luxury SUVs.

Electrical Problems

Fuse - The small portable air pump that came with the car would blow the fuse to the 12V Cigarette lighter. The owner has replaced the fuse five times and observed that after replacement, the fuse would blow up after every 4 or 5 uses of the pump.

Safety Complaints

Cruise Control - When driving on Cruise Control, the speed of the vehicle is automatically adjusted to the speed limit. It will pick up the speed from a cross street which can result in spontaneous speed change or sudden breaking. The owner stated that they cannot use the cruise control feature and the dealership was not able to replicate the issue.

Mechanical Problems

Rear Differential - An owner stated that when the car exceeded the speed of 20 mph, the vehicle started making noises from the passenger’s side rear of the vehicle. The owner stated that the car was unable to exceed 20 mph and no warning light was illuminated. The vehicle was examined and was diagnosed with the rear differential needing to be replaced.
Rear brakes - The owner complained that the rear brakes squeak when backing up during cold or hot but mostly during cold or in the morning. The car was taken for examination but the factory dealership could not find anything.

Recalls of 2020 Audi Q7

S.No	Date	NHTSA ID	Issues Noticed	Additional Remarks	Remedy
1	20 July, 2022	22V516000	Fuel Pump May Fail	A component inside the fuel pump may break, causing the fuel pump to fail. This can cause an engine stall which in turn can increase the risk of injury or accident.	Dealers will replace the fuel pump, free of charge. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
2	February 17, 2021	21V078000	Incorrect Air Bag Module Parameters/FMVSS 208	The airbag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of FMVSS 208, "Occupant Crash Protection."	Audi will notify owners, and dealers will update the airbag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
3	October 27, 2020	20V658000	Head Injury from C-Pillar Impact in a Crash	The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash. An unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.	Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

S.No

Date

NHTSA ID

Issues Noticed

Additional Remarks

Remedy

20 July, 2022

22V516000

Fuel Pump May Fail

A component inside the fuel pump may break, causing the fuel pump to fail. This can cause an engine stall which in turn can increase the risk of injury or accident.

Dealers will replace the fuel pump, free of charge. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.

February 17, 2021

21V078000

Incorrect Air Bag Module Parameters/FMVSS 208

The airbag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of FMVSS 208, "Occupant Crash Protection."

Audi will notify owners, and dealers will update the airbag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.

October 27, 2020

20V658000

Head Injury from C-Pillar Impact in a Crash

The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash. An unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Should you buy the 2020 Audi Q7?

Audi Q7 has been in the market for more than a decade and has been ranked as one of the best full-size luxury SUVs in the market. The 2020 Q7 is definitely a big upgrade from its previous MY; you get a new updated infotainment system, updated interior, and the introduction of the performance-variant Audi SQ7. Of course, the car comes with minor setbacks but that does not stop it from standing out from its contemporaries. Being one of the best-selling SUVs with the assurance and reliability of the Audi name, one can definitely go ahead and buy the 2020 Audi Q7.