2022 Mercedes-Benz GLS 450 Problems and Complaints

Senior Editor,

Updated on March 27, 2023

As the flagship Mercedes-Benz SUV, the GLS-Class is known for offering the best features and technologies the brand has to offer, following in the footsteps of the S-Class sedan. The range starts with the GLS 450 that is loaded to the gills with luxury and gets a potent turbocharged engine as standard with plenty of performance and a hybrid system. Features like an air suspension system are included as standard to keep up to 7 occupants comfortable and relaxed. However, as with all modern luxury SUVs, reliability is a concern for the GLS-Class.

Despite its recent launch, the GLS has been recalled over 5 times so far and there are 3 registered complaints to consider. Let's take a closer look at the issues reported by owners and recall details.

2022 Mercedes-Benz GLS 450 User Complaints and Problems

Engine and Mechanical Problems

Engine - Several owners have reported engine issues like loss of power while on the move. Overheating issues cause the GLS to enter limp home mode, severely limiting performance.
Steering - Some owners reported power steering issues and loss of steering control while on the move, although Mercedes-Benz has issued a recall for the same.

Electrical Problems

Electrical malfunction - The hybrid system caused issues for some owners, leading to battery malfunctions and limiting performance. In some rare cases, the SUV was shut down due to hybrid system issues. The tailgate is also opened unintentionally in some cases.

Safety Problems

Driver Assistance systems - In some rare cases, the collision avoidance system was disabled, limiting safety.

2022 Mercedes-Benz GLS 450 Recalls

S. No	Date	NHTSA ID	Issues Noticed	Additional Remarks	Remedy
1	8th April 2022	22V231000	Unsecured Ground Connection Bolt	Improper grounding can cause overheated electrical cables, increasing the risk of a fire.	Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.
2	20th May 2022	22V365000	Disabled Emergency Call System	If the eCall system is disabled, it will limit the occupants from contacting emergency services, delaying the responders and increasing the risk of injury.	The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060005.
3	12th September 2022	22V680000	Rear Door Window Trim Bars May Detach	If the trim bars are detached, it can lead to a road hazard, increasing the risk of a crash.	Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed on November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.
4	30th September 2022	22V732000	Seatback Lock Failure	If the seatback lock fails, it will not properly restrain occupants in a crash, increasing the risk of injury.	Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed on November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.
5	16th December 2022	22V936000	Loss of Steering Control	If the steering control is lost while on the move, it will increase the risk of a crash.	Dealers will replace the steering coupling locking screw, free of charge. Owner notification letters were mailed on January 27, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022120016.

Should you buy the 2022 Mercedes-Benz GLS 450?

Over the years, the Mercedes-Benz GLS-Class has earned a reputation for offering class-leading luxury and all the latest features. With its well-equipped cabin and feature list, the GLS-Class is easily one of the best luxury SUVs money can buy. However, because of its complicated powertrain and technologies, reliability remains a concern. Multiple owners have reported issues with the hybrid system and other electrical malfunctions. The number of recalls is also concerning for the recent launch. Overall, if you’re in the market for a luxury SUV, the 2022 Mercedes-Benz GLS 450 is still one of the better options out there despite the reliability concerns. A thorough inspection is recommended when picking up a used SUV.