2020 Mercedes-Benz CLA-Class

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Rating7.2

Ranked #9 in 

Compact Sedan
Write Review
$36,650 - $38,650
Starting Price 
M. Hannigan's image
M. Hannigan 

Content Writer,

Updated on November 3, 2023

ProsConsWhat's New

Frugal powertrain

Stiff ride quality

The Mercedes Benz CLA 250 remains unchanged since 2017.

Spacious cargo

Poor interior quality

Decent engine performance alongside driving dynamics

Cramped seating

Occasional unresponsiveness in transmission

Specs & Features

$36,650

price

221 hp @ 5800 rpm

horsepower

258 lb.-ft. @ 1800 rpm

torque

7-Speed Automated Manual

transmission

2.0L 4cyl FWD 7AM

engine

-

basic warranty

Overview

The CLA class was introduced in 2014 as an entry-level sedan to cater to the desires of owning a luxury four wheeler. While the most affordable Silver Arrow crown has been passed onto the new A-Class, the CLA packs great performance and host of features for the price range. Having improved over the years, what Mercedes needs today is not just an improvement, but a renovation of this coupe

Buying Advice

The CLA 250 comes loaded with a bunch of features that should be enough to fulfill your feature-thirst. Invest in standalone packages of Android Auto and Apple CarPlay to experience better smartphone integration with the infotainment system.

Comparative Analysis against Competition

Powering the coupe is a 2.0L 4-cylinder engine which produces 208 horses and 258 pound feet of torque, mated to a 7-speed automatic transmission. It reaches 0-60 in 6.3s and has decent driving dynamics. Comfortable and packed with features, the CLA 250 still has a long way to go to stand out amongst its competition.

Why do we say that? Read further the review where the Silver Arrow takes on the likes of enthusiastic BMW 2 Series and the luxurious Audi A3.

Features
7.2/10

The CLA 250 starts at $33,100 and comes packing a 2.0L with 4-cylinders powering the front wheels. Mated to a 7-speed automatic transmission, the coupe couples with host of standard features and shares the affordability of a Mercedes automobile with that of the new A-Class. Some noteworthy packages include Multimedia Package at $2,300, Smartphone Integration package at $350, Drive Assistance Package at 1,500, and AMG Line Exterior Package at $2,400.

Trim

Mercedes-Benz CLA 250

MSRP

$33,100

Key Features

14-way power front seats with memory

 

 

 

Split-folding rear seat

 

 

Dynamic Select

 

Central controller and 8-inch color displa

 

3-spoke multifunction steering wheel

 

MB-Tex upholstery

 

We Recommend

The CLA 250 comes loaded with a bunch of features that should be enough to fulfill your feature-thirst. Invest in standalone packages of Android Auto and Apple CarPlay to experience better smartphone integration with the infotainment system.

 

Fuel Economy
7.6/10

Housing a decent powertrain, the Mercedes' fuel efficiency is quite impressive with the coupe clocking 24 mpg in the city, 37 mpg on highway and a combined 29 mpg. Drinking the least on the highway, the Silver Arrow joins ranks with its rivals on other estimates where the entire field returns quite decent efficiency irrespective of their output which is quite an impressive task.

Model

Mercedes Benz CLA 250

Audi A3

Volvo S60 Inscription

Alfa Romeo Guilia

Lexus IS 300

BMW 230i

Jaguar XE

MPG (city)

24

26

26

24

22

24

24

MPG (highway)

37

35

32

33

32

35

34

MPG (combined)

29

29

29

27

26

28

28

Interior
7.6/10

"The CLA has traditional Mercedes-Benz interior design in that it isn't flashy, but it surprises with its ease of use. Limited rear-seat access and space, plus lackluster visibility, hurt the CLA's score in this category."

Getting inside, the interior incorporates ambient lighting, feels cramped but is strikingly well designed. If you're tall, getting in and out the coupe will prove to be a tad difficult for you, while overall visibility also takes a hit. Stitched with MB-Tex upholstery, the Mercedes Benz CLA 250 is capable of accommodating 5 passengers but due to its sloping roofline and a compact coupe design, it falls short of providing ample comfort and space.

Front seating is comparatively better in comfort than the rear. It incorporates 14-way power seating with memory and adjustable cushion length, while the rear seats get split-folding feature for extra luggage space. A 4.5" instrument cluster sits behind the multifunction steering wheel. Now you'd expect a Mercedes quality cabin, especially knowing the marque's status. But prepare to be disappointed in this affordable lineup for the materials and finish inside it is plastic and feels cheap compared to the enormous price tag it carries.

Models

Mercedes Benz CLA 250

Audi A3

Volvo S60 Inscription

Alfa Romeo Guilia

Lexus IS 300

BMW 230i

Jaguar XE

Passenger capacity

5

5

5

5

5

4

5

Front Head room (cu.ft)

38.2

36.5

38.6

37.1

40.2

40.1

-

Front Shoulder room (cu.ft)

56

54.8

57.0

55.3

56.7

54.4

-

Front Leg room (cu.ft)

40.2

41.2

41.9

NA

44.5

41.5

-

Rear Head room (cu.ft)

35.4

36.1

37.4

37.1

37.5

36.5

-

Rear Shoulder room (cu.ft)

53.2

53

55.2

55

56.1

53.4

-

Rear Leg room (cu.ft)

27.1

35.1

36.9

36.1

35.1

33

-

Infotainment System

On the dash floats an 8" COMAND infotainment system with no touchscreen capability but controlled by a rotary dial sat on the center console. The system on the CLA 250 is intuitive and easily navigable. In terms of performance, its response times are quite quick with a neat interface. While the system gets laudable comments, its controller would seem otherwise - it feels plastic and cheap - unexpected by a brand such as Mercedes. Unfortunately, the biggest disappointment would be excluding Android Auto and Apple Carplay, which are available in the Multimedia Package or Smartphone Integration Package.

Some standard features included in the system are -

  • SiriusXM Radio with 6-month All Access trial
  • harman/kardon LOGIC7 surround sound system
  • Prewiring for GARMIN MAP Pilot - Navigation System
  • 8" COMAND Infotainment System

Interior Features

Some features included in the cabin are -

  • Dual-zone automatic climate control
  • MB-Tex upholstery
  • Sport front seats with adjustable cushion length
  • 4-way power lumbar support for driver
  • 14-way power front seats with memory

Cargo Volume

All the spacing that should've been available for seating comfort is found in the trunk allowing 13.1 cubic feet of cargo volume. This makes the Silver Arrow playing the second fiddle to the competition leader, the Jaguar XE, followed by the BMW 2 series, and the rest follow with similar volume.

Model

Mercedes Benz CLA 250

Audi A3

Volvo S60 Inscription

Alfa Romeo Guilia

Lexus IS 300

BMW 230i

Jaguar XE

Cargo Volume (ft.3)

13.1

12.3

11.6

13.0

13.2

13.8

16.1

Exterior
7.6/10

"Both the 2020 CLA250 and 2020 CLA45 feature the sweeping, dramatic design that made them revolutionary so many years ago."

Design and Measurements

The Mercedes CLA 250 has the beauty and curves of the manufacturer's design philosophy. Yet, an ageing design carried forward since the 2017 refreshed styling, the 4-door coupe still retains its beautiful and aerodynamically sleek look all across its gorgeous curvaceous body.

A diamond-block grille greets the front fascia with the chrome accented tri-starred Mercedes insignia. Flanked either sides by large headlights, underneath comes the bumper which houses mesh air intakes with sharp character lines, giving the whole front a serious, no-bullshit yet sort of bland look. Over the hood feature two parallel character lines and a metal Mercedes-Benz monogram sealed on the nose.

Its fenders curve just above the 17" 5-spoke wheels. Body colour character line sits on the side skirts with hard and sharp design element running along the window line. The roofline has a pleasant curve, tapering down elegantly down the back, where the rear finds bulbous LED taillights and dual-tail pipes on either sides.

Model

Mercedes Benz CLA 250

Audi A3

Volvo S60 Inscription

Alfa Romeo Base

Lexus IS 300

BMW 230i

Jaguar XE

Curb weight (lbs.)

3274

3197

3703

3521

3,583

3411

3500

Length(in)

182.3

175.5

185.6

182.6

184.3

174.7

183.9

Width(in)

70

70.7

77.0

73.7

71.3

69.8

77.4

Height(in)

56.6

55.7

58.3

56.5

56.3*

55.8

55.8

Ground clearance (in)

N/A

N/A

5.9

NA

5.3

5.5

-

Wheelbase (in)

106.3

103.8

112.4

111

110.2

109.9

111.6

Track width (in) F/R

60.9/60.8

61.2/60.1

61.2/62.1

61.3/63.9

60.8/61.6

59.9/61.3

NA

Exterior Features

Included in the CLA 45 are some of the following exterior features -

  • Diamond-block grille
  • 17-inch 5-spoke wheels
  • 4-door coupe design
  • Diamond-block grille
  • 17-inch 5-spoke wheels
  • 4-door coupe design

Safety
8.0/10

While NHTSA and IIHS are still to rate the CLA 250, Mercedes have provided their take on safety standards by kitting the coupe with a host of safety features. Some of them are -

  • Mercedes-Benz Emergency Call
  • Active Brake Assist
  • Rearview camera
  • Rain-sensing windshield wipers
  • Seat belt technology
  • Antilock Braking System (ABS)
  • ATTENTION ASSIST
  • Electronic Stability Program (ESP)
  • Advanced Tire Pressure Monitoring System
  • 8 air bags
  • Electronic Traction System
  • Electric parking brake
  • Adaptive braking technology
  • Brake Assist (BAS)

 

Competition
9.0/10

Mercedes Benz CLA 250 vs BMW 2 Series

Built like a sedan, the 4-door Mercedes coupe and the 2-door BMW 2 Series have similar limitation in the rear seats. Keeping that in mind, both the cars are strong rivals where the Beemer is an enthusiastic machine with excellent driving dynamics and also more comfortable than the Mercedes. Priced similarly, the Beemer makes a much better choice here.

Mercedes Benz CLA 250 vs Audi A3

In the entry-level luxury sedan, the Audi A3 is unmatched so the competition here clearly looks to be bordering the losing side for the Mercedes CLA. Its interior luxury as well as spirited driving dynamics alongside a comfortable ride, the A3 faces one common problem with the Silver Arrow - rear seats, but the 4-ringed sedan edges ahead with slightly better seating comfort here. Picking the A3 is a worthy choice.

Final Verdict

Clearly, the affordable Silver Arrow doesn't quite live up to what the term luxury is. Housing a decent powertrain, relatively efficient fuel economy, and a decent boot space, the Mercedes CLA 250 falls short of the standards it has already raised. Its competition offers far better package and you'd be sorted if you ignore this for you're losing out on nothing much.

Trims

    CLA 250
    $36,650 onwards
    • Engine: 2.0L 4cyl FWD 7AM
    • Horsepower: 221 hp @ 5800 rpm hp
    • Torque: 258 lb.-ft. @ 1800 rpm
    • 0-60 mph: 6.2 sec
    • Top Speed: 130 mph
    • Fuel Economy Combined: 28 mpg

Compare to similar cars

Price

$36,650- $38,650

Engine

Gasoline

Rating

7.18

Horsepower

382 hp @ 6500 rpm

Torque

354 lb.-ft. @ 4750 rpm

Capacity

5

Read Review

$35,450- $46,650

Gasoline

7.26

252 hp @ 6200 rpm

260 lb.-ft. @ 1400 rpm

5

Read Review

$36,400- $56,250

Gasoline

6.59

300 hp @ 6400 rpm

295 lb.-ft. @ 1500 rpm

5

Read Review

$38,560- $43,805

Gasoline

6.35

241 hp @ 5200 rpm

258 lb.-ft. @ 1650 rpm

5

Read Review

$42,180- $46,710

Gasoline

7.29

311 hp @ 6600 rpm

280 lb.-ft. @ 4800 rpm

5

Read Review

$36,050- $47,400

Gasoline

7.2

250 hp @ 5500 rpm

258 lb.-ft. @ 1500 rpm

5

Read Review

$39,400- $74,500

Gasoline

7.35

280 hp @ 5200 rpm

306 lb.-ft. @ 2000 rpm

5

Read Review

$33,300- $39,500

Gasoline

7.14

184 hp @ 4300 rpm

221 lb.-ft. @ 1600 rpm

5

Read Review

$37,400- $49,950

Gasoline

7.66

188 hp @ 4200 rpm

236 lb.-ft. @ 1450 rpm

5

Read Review

$39,900- $46,295

Gasoline

7.1

247 hp @ 5500 rpm

269 lb.-ft. @ 1300 rpm

5

Read Review

2020 Mercedes-Benz CLA-Class vs competitor's 0-60

    Car Name
    0-60 MPH
    Quarter Mile
    Top Speed
    SourceCompare
    6.2 sec-130 mph
    5.5 sec13.8 sec152 mph
    5.5 sec14 sec142 mph
    5.6 sec13.8 sec-
    5.6 sec14.1 sec130 mph
    5.9 sec--

    2020 Mercedes-Benz CLA-Class vs competitor's MPG

      Car Name
      MPG City
      MPG Highway
      MPG Combined
      Fuel Tank Capacity
      Range (C/H)
      SourceCompare
      25 mpg35 mpg28 mpg13.5 gal.337.5/472.5 mi.
      26 mpg36 mpg30 mpg15.6 gal.405.6/561.6 mi.
      2020 Audi A3

      Ranked #1

      27 mpg36 mpg30 mpg13.2 gal.356.4/475.2 mi.
      2020 Audi A4

      Ranked #1

      27 mpg35 mpg30 mpg15.3 gal.413.1/535.5 mi.
      25 mpg34 mpg28 mpg16.6 gal.415/564.4 mi.
      24 mpg35 mpg28 mpg17.4 gal.417.6/609 mi.

      2020 Mercedes-Benz CLA-Class vs competitor's dimensions

        Car Name
        Length
        Width
        Height
        Ground Clearance
        Wheelbase
        SourceCompare
        184.6 in.72 in.56.7 in.4.3 in.107.4 in.
        189.6 in.71.8 in.57.2 in.5 in.112.2 in.
        2020 Audi A4

        Ranked #2

        187.5 in.72.7 in.56.2 in.5.2 in.111 in.
        187.4 in.72.8 in.56.3 in.5.8 in.113.1 in.
        187.2 in.71.4 in.56 in.-109.3 in.
        185.7 in.71.9 in.56.8 in.5.7 in.112.2 in.

        2020 Mercedes-Benz CLA-Class vs competitor's trunk space

          Car Name
          Trunk Capacity
          Passenger Volume
          Max Trunk Volume
          SourceCompare
          11.6 cu.ft.--
          14.5 cu.ft.91 cu.ft.14.5 cu.ft.
          13 cu.ft.130.5 cu.ft.72.2 cu.ft.
          10.5 cu.ft.93.8 cu.ft.68.6 cu.ft.
          12 cu.ft.95.4 cu.ft.64.5 cu.ft.
          12.6 cu.ft.-48.9 cu.ft.

          2020 Mercedes-Benz CLA-Class vs competitor's cargo space

            Car Name
            Cargo Volume
            Cargo Volume w/ Seat Area
            Max Cargo Volume
            Bed Length
            SourceCompare
            -11.6 cu.ft.--
            68.6 cu.ft.10.5 cu.ft.68.6 cu.ft.-
            13.2 cu.ft.13.2 cu.ft.13.2 cu.ft.-
            13.5 cu.ft.12.4 cu.ft.13.5 cu.ft.-
            12.8 cu.ft.11.6 cu.ft.12.8 cu.ft.-
            2020 Audi A4

            Ranked #6

            -12 cu.ft.-60 ft.

            2020 Mercedes-Benz CLA-Class vs competitor's towing capacity

              Car Name
              Towing Capacity
              Payload Capacity
              Weight
              SourceCompare
              --3362 lbs.
              2000 lbs.890 lbs.3657 lbs.
              905 lbs.905 lbs.3521 lbs.
              2020 Audi A4

              Ranked #3

              -1058 lbs.3417 lbs.
              --3594 lbs.
              --3422 lbs.

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