2017 Jeep Grand Cherokee Problems And Complaints

2017 Jeep Grand Cherokee User Complaints and Problems

Mechanical problems:

1. Multiple owners have also had Jeep Grand Cherokee engine problems in which it stalls and shuts down without any warning. Sometimes the issues are electrical, and sometimes they are mechanical but the fact that too many owners have faced such issues is worrying.
2. There have been many owners who have reported engine failures in this car and the most disturbing fact is that most of them are regarding different issues. From issues ranging from coding issues, lubrication, starter issues, and emission system problems, the complaints are numerous.
3. Apart from these engine problems, there are multiple miscommunications with the body control module and the power transfer unit malfunctions. This would also result in multiple problems associated with the transmission, the steering as well as the four-wheel-drive system.
4. The air suspension in this car also overheats and causes a clunking noise coming from underneath. The repairs are very expensive.
5. The steering system in this car has a major fault known as the Jeep death wobble. This causes the car to go into a state of oscillation after it has been disturbed by a small bump and steering inputs do not work in this situation. The steering also suffers from several cases in which it was completely locked and drivers could not give it any input.
6. The transmission also has a design fault in which, even while being shifted to Park, it can roll down the slope.

Electrical system problems:

1. One of the main problems with this car is when the complaints start coming, there are multiple areas such as the loss of the power steering assist, traction control, lane assist, emergency brake, backup assist, airbags, etc stop functioning one by one or a combination of the above. This is because the fault is from the Jeep body control module itself which oversees many functions.
2. The auto start-stop function of this car has also generated a lot of complaints. Sometimes the dealership says that the issue was with the battery and it gets replaced. Even after this was repaired, the cars are never fully fixed and the owners continued to have reliability problems.
3. Electrical problems have also resulted in the front jump post or other components melting and causing fire hazards in the car.
4. The infotainment system has been known to fail according to several owners. The touch controls operate without input in this instance and the instrument cluster flashes without warning. Sometimes the backup camera comes on randomly and radio stations can change without any input. Sometimes the power windows go up and down in this situation as well.
5. In many cases, the service shifter warning light comes on. After the software flash at the dealership, the car requires an electronic shift module replacement or reports a complete engine failure.
6. Many people have had dead batteries due to a wide range of reasons and most of the time, they are not replaced under warranty.
7. Cruise control is known to be another problem area that does not have an immediate fix. And the vehicle speed control settings are erratic in general.

Interior problems:

1. There have been only small complaints regarding the Jeep Grand Cherokee interiors. These include the seats not moving to allow adjustment and the belts not buckling properly. In some cases, owners have also reported inadvertent operation of the buttons but that is a driver error.
2. There is also the widespread problem of the passenger side front seat active headrest braking and sometimes deploying itself. The automatic seat heating function has also produced a few casualties.

Safety problems:

1. In many cases, the airbags do not deploy even been there are life-threatening accidents. Many owners have also reported airbag warning lights coming on as well.
2. The forward collision warning in this has also generated a lot of complaints. It brakes suddenly even when there is nothing in front and can be the cause of rear-end collisions. The same lane departure warning as well, and inadvertent application of these features can cause serious injuries.

Exterior problems:

1. There have been a few complaints about headlights seals leaking and condensation building up, which causes electrical wires to corrode.
2. The paint of the car has multiple quality issues including peeling.
3. Many owners have also reported that the sunroof, windshield, etc. are prone to explosions. This happens even when there is no apparent impact.

2017 Jeep Grand Cherokee Recalls

S. No.	Date	NHTSA Campaign Number	Issues Noticed	Additional Remarks	Remedy
1	November 12, 2020	20V699000	EGR cooler may crack internally	The exhaust gas recirculation system cooler can crack and allow preheated vaporized coolant to enter the system.	Dealers will replace EGR cooler
2	May 17, 2018	18V332000	Cruise control cannot be canceled	The car can get involved in a crash because the cruise control system cannot be canceled.	Dealers will perform a software flash
3	October 19, 2017	17E061000	Supercharger brackets may damage ABS line	The ABS line can be damaged by a supercharger mounting bracket, resulting in a fluid leak	Dealers will replace supercharger brackets
4	September 23, 2016	16V686000	Tow hook bracket may be loose	The bracket but that’s from the vehicle while it is being driven and cause a road hazard	Dealers will confirm that both tow hook bracket bolts are properly tightened

Should you buy the 2017 Jeep Grand Cherokee?

The Jeep Grand Cherokee is a car that has been around for quite a while and the manufacturer has had enough time to fix its problems. Despite all this time, however, it still reports a lot of issues that do not have an immediate solution. With failures being catastrophic and expensive, we cannot recommend this car to you at all. Instead, we would ask you to look at the 2017 Hyundai Santa Fe.