2020 Dodge Durango Problems and Complaints

Senior Editor,

Updated on March 24, 2023

The Dodge Durango is a great retirement option for car enthusiasts who have grown out of their muscle cars. The Durango features seating for 7 passengers like most full-size SUVs, a plethora of infotainment tech, and ample space. Combined with the SUV’s macho style statement and American roots, the Durango is a fresh alternative over the usual Honda, Subaru, or Toyota SUVs. The Durango also leads the way with its breathtaking capabilities, like an 8,600-pound max tow rating and 8.1 inches of ground clearance. The base V-6 offers enough power for your daily commute, although Dodge also offers its iconic HEMI V-8 engine for that extra oomph.

The 2020 edition of the Dodge Durango still includes a wide variety of configurations and trim levels for its customers. With its affordable pricing range, the Durango offers all the perks of a great family SUV, like comfort, style, and safety. However, compared to its Japanese rivals, the Durango still lingers behind when it comes to resale value. The Durango’s aging platform and fuel-hungry HEMI V-8 engines also compromise its long-term reliability. Can the 2020 Dodge Durango establish a decent reliability reputation among its customers?

2020 Dodge Durango User Complaints and Problems

Engine and Mechanical Problems

Transmission - The SUV’s transmission sometimes feels jerky while shifting gears. Most of the Durango’s transmission issues are caused by low transmission levels. Drivers should inspect their fluid levels regularly
Engine - Customers of older Durangos often reported engine problems like stalling or misfiring. Engine problems can b. attributed to a dirty air filter or bad spark plugs. Replacing these components should resolve most of the engine issues.
Suspension - The Durango’s suspension setup causes some unnecessary vibration resulting in a bouncy ride. The suspension becomes too stiff over time or the tires wear out unevenly. Either of these issues can be resolved through a qualified mechanic.

Electrical Problems

Exterior lights - Many customers in the Dodge community are aware of the Durango’s defective main tail light housing system. When exposed to the elements of nature like rain or snow, water intrudes inside the tail light area and causes the entire LED system to fail. Thus while driving at night, the rear end of the vehicle isn’t well-lit, which can cause visibility issues for drivers. This increases the risk of a rear-end collision while driving at night or in low visibility conditions. The only solution for resolving this issue is offered at an astronomical cost.

Safety Problems

Structure - The Dodge Durango is affected by a variety of minor structural issues. One such structural problem is in the rear tail light section, which is composed of a sharp beak-shaped edge that can easily cut through the skin. Sometimes, the Durango also faces electrical issues with its lights, radio, or windows. The windows can get fogged up easily while the sunroof also has a leakage issue.

2020 Dodge Durango Recalls

S.No	Date	NHTSA ID	Issues Noticed	Additional Remarks	Remedy
1	April 22, 2021	21V280000	Loose or Missing Side Curtain Air Bag Fastener	A loose or missing fastener may cause the side curtain airbag to deploy incorrectly, increasing the risk of injury.	Dealers will tighten or replace the fastener, free of charge.
2	April 2, 2020	20V575000	Rearview Image Can Remain on Display/FMVSS 111	The lingering rearview image can distract the driver, increasing the risk of a crash.	Chrysler has notified owners, and dealers will update the radio display software, free of charge.

Should you buy the 2020 Dodge Durango?

The 2020 Dodge Durango is certainly a top pick for many families thanks to its powerful engines and array of awesome features inside. The SUV is also very capable in terms of towing and hauling passengers in comfort. However, the SUV’s above-average ownership costs hurt its appeal. The SUV only has a few recalls and customer complaints up its name, although its average reliability scores narrate a different tale. Still, the 2020 Dodge Durango is an excellent long-term hauler for any family.