Cadillac offers a premium and potent American SUV experience with the XT5. The Cadillac XT5 brings in a wide range of driver aids and features with high comfort standards. This suits the SUV for both city-commuting as well as touring roles. Cadillac offers a reliable and durable vehicle in the XT5. The record of 12 complaints and no recalls registered for the 2019 model year claims the same. Furthermore, the car receives a 4-star safety rating. However, the few issues range from brake squealing to engine compartment fires. Cadillac aftersales show a prompt response to resolve these customer grievances and concerns. . The SUV shares the midsized SUV market with the Buick Envision, the Volvo XC60, and the Infiniti QX50.
User Complaints and Problems
Mechanical Problems
- Brakes - Users report heavy and loud squealing while applying brakes. As per reports, this occurs while driving at low speeds and while backing up. This can distract the driver and increase the chances of crashing.
- Powertrain - Powertrain defects are common with the XT5. Users report instances where the car cannot shift gears. This limits the SUV to a speed of 50-60 MPH.
- Engine - Engine compartment fire is the major issue with the Cadillac XT5. Users report fires in the front right section of the engine compartment. The SUV emits smoke before engulfing fire. This increases the risk of injury to the occupants.
Electrical Problems
- Lighting - Users report loss of interior as well as exterior lighting under driving conditions. This compromises user visibility. Lack of illumination can increase the chances of a crash.
- Driver aids - Forward collision avoidance malfunction is a common driver aid defect with the SUV. Users report a failure of auto emergency braking to avoid crashing. This increases the chances of a crash. This occurs at lower speeds in the 10MPH range.
Structural Problems
- Windshield - Shattering or cracking of the windshield is common with the SUV. Cadillac claims that the environmental temperature changes are the cause of the issue. Few users also report windshield chipping. A damaged windshield compromises driver visibility and increases the risk of crashing.
- Sunroof/moonroof - The Cadillac XT5 sunroof/moonroof is prone to exploding. Users report the shattering of the sunroof followed by a loud noise. This can result in injury to the operators or distract the driver. This increases the chances of a crash.
Safety Problems
- Airbags - Airbag defects are common with the SUV. Users report airbag deployment malfunctions. This results in a failure of airbag deployment in the event of a crash. Airbag deployment failure compromises occupant safety and can increase the risk of injury.
Recalls
The 2019 Cadillac XT5 records no recalls so far.
Should you buy the 2019 Cadillac XT5?
The Cadillac XT5 offers a premium SUV experience with a potent drive. The SUV comes with plenty of standard features and high standards of comfort. Cadillac also assures reliability to the customers with the XT5. Although the 2019 Cadillac XT5 comes across a few issues, there are no major problems with the SUV. Rare problems with the car include engine compartment fires and brake squealing. The NHTSA record registers 12 complaints and no recalls for the 2019 model year. This confirms the reliability standards of the car with a 4-star NHTSA safety rating. Furthermore, Cadillac aftersales services offer genuine services to the customers. This makes the car a promising purchase for a budget.
