The 2020 Mazda CX-5 is one of the best “affordable compact SUVs”, you can buy out there. It has almost everything most people would need. A high-class cabin, with good mileage numbers, excellent performance, and almost impeccable safety scores. The Mazda SUV has also a 76 out of 100 rating in the JD power rating. Even on the NHTSA website, the SUV outshines most others. With no recalls or investigations and just 25 complaints, the SUV, again, is a great choice. Its competition is far from anywhere near to the potential of the 2020 Mazda CX-5, but for the sake of fair play the 2020 Honda CR-V and the 2020 Kia Sportage come close.
User Complaints and Problems for the 2020 Mazda CX-5
Mechanical Problems
- Engine’s gasket problem -. The CX-5's gasket has been reported to defect and subsequently cause oil leaks all over the engine bay. As of now, there has been no official solution by Mazda. Both parties that faced the issue, were not aware of it till a manual check of the engine bay was done for non-related reasons.
- Service Brakes malfunctioning-. There have been reports by users of the Mazda CX-5 that the service brakes do not work as intended. In one case the service brake did not come into function on time, hence causing a crash. Other times the brakes have been said to come on prematurely, causing disturbance to the drivers. Either way, in both cases the brakes do not perform the duty as intended in that situation.
- Battery dying- Complaints have been raised where the battery has died or malfunctioned causing issues with the electrical system relying on the battery to malfunction as well, consequently.
Electrical Problems
- Malfunctioning touchscreen unit - The touchscreen of the Mazda SUV seems to have glitches and malfunctioning of certain sorts. The screen either shows a random message, and overall does not perform the function as the user desires.
- Exterior and interior lighting malfunctioning- Some users have had problems with their dashboard lights, tailgate lights, and headlights. They flicker or stopped working randomly. This can cause serious accidents, for example on the highway a driver may not see your vehicle if the tailgate lights are not functioning.
Safety Problems
- Lane departure doesn’t warn - The sensors seem to be defective, and did an ineffective case of warning the driver when he/she tried to change lanes. A single case has been only reported as of the date of writing of this article.
Exterior Problems
- Wheels popping- A singular case, where the tires prematurely fail, or “blow out”, in the summer.
- Paint chipping- Buyers of the 2020 Mazda CX-5 have reported the paint chipping off from the body of the SUV. In most cases, the issue is concentrated towards the hood of the vehicle and is most commonly noted in the units equipped with the optional red color paint.
- The structure isn’t built solid- The body of the CX-5 SUV has been reported to let in windy noises you get when you travel on the highways. Also, there has been a report that the auto liftgate does not work as desired, it does not close properly, to be specific.
Recalls for the 2020 Mazda CX-5
There have been no recalls for the 2020 Mazda CX 5, but the same can’t be said of their competitors.
Should you buy the 2020 Mazda CX-5?
Sure there are a few complaints about the 2020 Mazda CX-5. But when you sell over 145,000 units of your vehicle, you are bound to get something, right? Nonetheless, it is an excellent choice and a no-brainer when it comes to the shortlist of reliable and capable SUVs. Its competitors; the 2020 Honda CR-V and Kia Sportage, do not come anywhere close to the class and reliability Mazda gives. The competitors have at least one recall, and a bit more complaints registered comparatively. The CX-5 SUV also has better class, mileage, and price to value ratio. Most complaints registered have not been excessively rampant and might come up due to partial unawareness of the upkeep of their personal vehicle. So, a quick checkup of everything, and in case no fault is found, you can go ahead with the vehicle with no second-guessing.
