2020 Volkswagen Atlas Problems And Complaints

header-image
Rating7.2

Ranked #5 in 

Fullsize SUV
Write Review
$31,545 - $49,195
Starting Price 

Users Opinions on 2020 Volkswagen Atlas

Recommended mentioned in Reviews

Write a Review

Disliked by Users

  • E

    Edwin

    • 16/06/2021

    Rating:

    (1 Out Of 5 stars)

    ... 6-cylinder sport utility. The other main issue is very noisy inside from the front panel and popping noise form steering wheel. I have been to dealer twice and they cannot fix it and the dealer is claiming that all Atlases have this problem. back gate paint has chipped off and the dealer is telling me that it has been hit, but there is no sign of the impact,Read More

    Source: edmunds

  • R

    RG

    • 03/01/2021

    Rating:

    (1 Out Of 5 stars)

    Many buyers including myself have had issues with the a sluggish jumpy first to second gear and also an screeching noise many times at low speed acceleration. Based on the VW forums and my own mechanic, this is a faulty torque converter. My screeching noise is getting worse andRead More

    Source: edmunds

2020 Volkswagen Atlas SUV Problems, Issues, Complaints, Recalls, and Which Year to Avoid

4

Recalls

2

Investigations

24

Complaints
Overall Safety Rating
Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on June 17, 2024

The 2020 Volkswagen Atlas, is a decent affordable mid-size SUV. It is best known for its high level of comfort and adds to its likability with practical cargo space. But the SUV is a bit of an underperformer in the performance department and reliability sections. As of this date, it has 2 recalls and 9 complaints to its name, most of which are concerned with its braking system. However, what are the other issues with the SUV and how does it compare with rivals like the Buick Enclave, the Subaru Ascent, and the Dodge Durango? Let’s find out.

2020 Volkswagen Atlas User Complaints and Problems

Mechanical Problems

  • Brakes acting up -. The parking, emergency, and or service braking system were the worst and most common problems in the NHTSA complaint section. On par with the electrical harness malfunctioning, the emergency and/or parking brakes prematurely activate, which can cause potential problems for the drivers. 
  • Steering failure - The mechanical steering failed for one user. The vehicle started to have a burning smell coming from the engine bay. Subsequently, they had to change the mechanical steering system.

Electrical Problems

  • Electrical malfunction - The electrical harness malfunction was the most common problem for the buyers of the 2020 Volkswagen Atlas. The door electrical harness was susceptible to corrosion and as a result, the parts that rely on it like the airbags would not work properly. To deal with the issue, Volkswagen introduced a recall, referenced by NHTSA ID 22V152000.
  • Emergency brakes act prematurely - The brakes would come on prematurely for the users causing them to stop abruptly whether it was driving or reversing it. It was a cause of concern for the involved parties as if the situation was different it would have been problematic.

Recalls for the 2020 Volkswagen Atlas

S. No

Date

NHTSA ID

Issues Noticed

Additional remarks.

Remedy

1

28th March 2022

22V152000

Delayed deployments of the front airbag.

The door wiring electrical harness might corrode and as a result, might cause the malfunctioning of the airbags during a crash.

Dealerships will inspect and if necessary will change the electrical wiring free of charge.

2

16th February 2022

22V086000

Reduced GVWR rating label missing.

Some of the models do not comply with the FMVS, by not mentioning the additional weights of the “sidestep” along with the GVWR.

The dealership will update the GVWR label free of charge.

Should you buy the 2020 Volkswagen Atlas

Yes there have been only 9 complaints and 2 categories of recalls. But the situation under which they are categorized is dire. Defective actions of the emergency brakes and malfunctioning of the airbags can be a serious potential threat. We would suggest you go with the competition like the 2020 Subaru Ascent or even the 2020 Dodge Durango. If you must, however, be sure that the vehicle has already been inspected for the airbag and parking brakes problem, we would additionally suggest you get a pre-used one, hence there is a reliable history thereof the vehicle working smoothly. Else we again would like you to go for any other vehicle, there are plenty even outside the Ascent and the Durango at the same price range.

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

August 13, 2025, NHTSA ID Number: 11680489

Components: 110000 ELECTRICAL SYSTEM

NHTSA ID Number:
11680489

Incident Date:
August 13, 2025

Vehicle Identification Number:
1V2MR2CA5LC

Consumer Location:
DALTON, GA

Summary
Two main issues... The automatic breaking will break in the most random spots. There is no car around but...

May 9, 2025, NHTSA ID Number: 11660065

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11660065

Incident Date:
May 9, 2025

Vehicle Identification Number:
1V2LR2CA1LC

Consumer Location:
NORTH PORT, FL

Summary
Hello. I have a 2020 Vw Atlas V6 SE R-Line. The truck shots off when idleling, on speeds of 5 mph to 10 m...

February 26, 2025, NHTSA ID Number: 11644988

Components: 100000 POWER TRAIN

NHTSA ID Number:
11644988

Incident Date:
February 26, 2025

Vehicle Identification Number:
1V2AP2CA4LC

Consumer Location:
PORT SAINT LUCIE, FL

Summary
The contact owns a 2020 Volkswagen Atlas. The contact stated while driving at an undisclosed speed, the t...

February 5, 2025, NHTSA ID Number: 11640877

Components: 010000 STEERING

NHTSA ID Number:
11640877

Incident Date:
February 5, 2025

Vehicle Identification Number:
1V2GR2CA6LC

Consumer Location:
CONROE, TX

Summary
The contact owns a 2020 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, ...

January 22, 2025, NHTSA ID Number: 11637658

Components: 110000 ELECTRICAL SYSTEM

NHTSA ID Number:
11637658

Incident Date:
January 22, 2025

Vehicle Identification Number:
1V2MR2CA1LC

Consumer Location:
MAYSVILLE, KY

Summary
I enrolled in the Volkswagen Car-Net Safe & Secure Trial for my 2020 VW Atlas, and shortly after, receive...

Similar Cars

2020 Volkswagen Atlas
2020 Volkswagen Atlas

MSRP: $31,545- $49,195

7.2/10
2020 Buick Enclave
2020 Buick Enclave

MSRP: $40,000- $56,100

7.0/10
2020 Chevrolet Suburban
2020 Chevrolet Suburban

MSRP: $49,700- $68,500

7.3/10
2020 Chevrolet Tahoe
2020 Chevrolet Tahoe

MSRP: $46,800- $65,700

7.3/10
2020 Chevrolet Traverse
2020 Chevrolet Traverse

MSRP: $29,800- $54,395

6.5/10
2020 Dodge Durango
2020 Dodge Durango

MSRP: $30,795- $62,995

6.9/10
2020 Ford Explorer
2020 Ford Explorer

MSRP: $32,765- $58,250

7.2/10
2020 GMC Yukon
2020 GMC Yukon

MSRP: $49,600- $69,700

7.4/10
2020 Honda Pilot
2020 Honda Pilot

MSRP: $31,550- $49,720

6.7/10
2020 Mitsubishi Outlander
2020 Mitsubishi Outlander

MSRP: $24,895- $33,745

6.4/10