Nissan offers a practical solution for commuting and touring in the Nissan Armada. The SUV focuses on offering a reliable and economic driving experience to the users. However, the car comes across a few issues ranging from brake defects to driver aid malfunctions. Most of these issues are electronic and electrical in nature. Nissan aftersales fair well in resolving these issues and customer grievances. On paper, the 2019 Nissan Armada records 35 complaints and 1 recall with a 4-star safety rating so far. The SUV competes with the Ford Explorer, the Toyota Sequoia, and the Chevrolet Tahoe. The Nissan Armada ranks 4th on the CarHp list of the top 10 full-size SUVs of 2019. Here’s a closer look at the 2019 Nissan Armada.
User Complaints and Problems
Mechanical Problems
- Brakes - Users report instances of braking failures with the SUV. On depressing the brake pedal to the floor, the car does not engage the brakes. This compromises safety and increases the chances of a crash.
- Suspension - User complaints report cases of the rear suspension collapse. The rear end of the car drops down. This renders the vehicle unsafe to drive and increases the chances of a crash.
Electrical Problems
- Driver aids - The SUV is prone to driver aid malfunctions. Major driver aid defects include AEB and forward collision avoidance malfunctions. False forward collision avoidance triggers lead to abrupt auto emergency braking(AEB). This can result in rear-ended collisions. Few users report Auto Emergency Braking(AEB) malfunctions. This results in the failure of braking to avoid a collision. These issues compromise occupant safety and increase the chances of crashing.
- Battery - Parasitic battery drain is a common complaint with the Nissan Armada. Users report dead batteries with brand new vehicles standing still. Parasitic battery drains can result in an abrupt loss of power. This increases the chances of crashing. The fix needs replacing the battery. The issue of parasitic battery drains is the most common problem and user complaint with the Nissan Armada.
- Instrumentation Cluster(IC) - IC malfunctions are a known issue with the Nissan Armada. Users report intermittent flashing of warning lights on the IC cluster. Following this, the vehicle loses the driver aids and the infotainment display turns blank. This can distract the driver and increase the chances of a crash.
- Cabin lights - The cabin lights do not turn off on switching off the SUV. This issue relates to the battery issues with the car. Driving with cabin lights on can distract the driver.
- Cameras - The SUV's front and backup cameras are prone to failures and glitches. Users report a loss of rear backup camera display while reversing. This can increase the risk of crashing.
Recalls
S. No |
Date |
NHTSA ID |
Issues Noticed |
Additional Remarks |
Remedy |
---|---|---|---|---|---|
1 |
September 12 2019 |
19V654000 |
No backup camera display image/ FMVSS 111. |
The lack of an image on the backup camera display increases the chances of a crash. |
Nissan will notify owners in phases, having dealers update the backup camera settings software, free of charge. The recall began on November 11, 2019, and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. |
Should you buy the 2019 Nissan Armada?
The Nissan Armada is a sturdy and practical SUV for a reasonable price. The Nissan SUV offers a versatile drive with commuting and touring ease. Nissan focuses on reliability but the SUV comes across a set of few issues. The majority of the issues with the SUV are electronics-related. However, none of these issues show major concerns for the users. Nissan aftersales addresses these issues with prompt resolution and genuine customer service. Considering the SUV’s track record, the 2019 Nissan Armada has the potential to return on investment. The SUV gets our go-ahead.