The new generation Mazda vehicles always have come out to be solidly built and boasted a premium quotient that stands above its price-competitive rivals. Well, that mostly was the case for the CX-9 initially, but as people start clocking in more miles, inevitably, the loose ends started showing up. Even though the SUV was devoid of recall in the launch year, the 2019 model breaks that streak as it gets 2 on its name while the complaint number stays almost the same territory, clocking in at 10 this year. This article will discuss in detail what issues are specific to the 2019 Mazda CX-9. The base prices of the 2019 Mazda CX-9 go from around $32,280 and at this price, it would be goings against the likes of SUVs like the Honda Pilot, the Subaru Ascent, and the Toyota Highlander.
2019 Mazda CX-9 User Complaints and Problems
Mechanical Complaints
- Engine- Random engine stalls and bogging down on throttle input have been a pretty common occurrence on the 2019 Mazda CX-9. Owners also complain about the vehicle failing to restart once this issue occurs. Most SUVs with this problem were diagnosed to have a fuel pump failure. Since this issue was widespread, Mazda did announce a recall (ID-21V857000) in which the defective fuel pumps would be replaced free of charge.
Electric System complaints
- Battery- Owners of certain batches of the2019 Mazda CX-9 complain about the battery draining prematurely. The replacement batteries were also said to drain out quickly if the vehicle was left untouched for more than 24 hours. A faulty power liftgate control module was found the root cause of this quick battery drain.
Structural Complaints
- Paint- The most recorded complaint against the 2019 Mazda CX-9 would be against its dismal paint quality. Users complain about the paint bubbling, orange peeling, and chipping at different locations on the vehicle body. The most affected areas would be the lower bumper and wheel arches which are more prone to come in contact with road debris. The average mileage at which this issue is noticed is around 30,000-miles.
- Sunroof- A handful of owners have raised concerns about the sunroof cracking or exploding while driving the 2019 Mazda CX-9. Since the actual number was low, most owners who faced these issues were denied free replacements as the dealers suspect physical damage to the glass was the reason for the failure.
- Liftgate- The power liftgate on the 2019 Mazda CX-9 malfunctions intermittently. The issues range from failing to open when the button is pressed to closing automatically when the trunk is in access. Most issues were traced to errors in the liftgate control module.
Safety Complaints
- Forward collision avoidance system- The auto emergency braking system triggers anonymously in the absence of any visible obstruction in the vicinity of the vehicle. Though this problem with the system was reported to the dealers, they could not trace any issues with the sensors or replicate the issue.
2019 Mazda CX-9 Recalls
|
S. No |
Date |
NHTSA ID |
Issues Noticed |
Additional Remarks |
Remedy |
|---|---|---|---|---|---|
|
1 |
12th November 2021 |
21V857000 |
Fuel pump may fail. |
The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail, which may cause the engine to stall and increase the risk of a crash. |
The dealers will replace the fuel pumps, free of charge. Interim letters notifying owners of the safety risk were mailed on January 7, 2022. A second letter will be sent once the remedy is available. Parts are expected to be available by September 2022. |
|
2 |
28th October 2019 |
19V770000 |
The tire tread can detach. |
An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach, decreasing vehicle stability and increasing the risk of a crash. |
The dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began on December 4, 2019 |
Should you buy a used Mazda CX-9?
Even though the CX-9 has not been a best seller for Mazda, this SUV has always been in our good books for offering the best overall experience for the price it commands. If the requirement here is a good handling and well-built 3-row SUV, the 2019 Mazda CX-9 is probably one of the best in its segment. Recent times have seen a rise in recalls and complaint numbers on this SUV, but it is far lower than what its competitors have against them making it really a solid choice. So, if you have a clean 2019 Mazda CX-9 up your isle on a good deal, you should probably get one.
