2019 Kia Soul Problems And Complaints

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Rating6.9

Ranked #1 in 

Subcompact Wagon
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$16,490 - $22,990
Starting Price 

Users Opinions on 2019 Kia Soul

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  • P

    Patricia

    09/03/2021

    Rating:

    (1 Out Of 5 stars)

    ... spark plugs replaced (not under warrantee, as that cancels around 60,000) and an EVAP System Control Valve stuck closed. I have had trouble with the vehicle wanting to start (not a winter problem, this is happening with temperatures above 0), I have had trouble with my temperature gauge in cold weather (it is out by 10 or more degrees and is just an annoyance). I am now at almost 75,000 KM and replacing an alternator. They are blaming the alternator as the reason why my vehicleRead More

    Source: edmunds

2019 Kia Soul Wagon Problems, Issues, Complaints, Recalls, and Which Year to Avoid

1

Recalls

1

Investigations

104

Complaints
Overall Safety Rating
Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on August 6, 2024

Kia over the years has constantly been working on its reliability and they stand as one of the leading brands when it comes to making reliable cars today. The Kia Soul has to be one of the best offerings in the compact wagon segment. With just 1 recall and a puny 26 complaints registered in total, the 2019 Kia Soul makes for a very dependable car. The competition from cars like the Toyota C-HR, the Hyundai Kona, and the Buick Encore doesn’t disturb the Kia in terms of the sales as it offers a very funky design and the best in class power.

User complaints and problems

Electrical Problems

  • Headlamps – A constant discharge in the battery cause fluctuations in the electrical flow which leads to the lights burning out frequently.
  • Reverse camera – It has been claimed that the reverse camera has a dull clarity and the display isn’t bright enough to have a clear view. Owners have bumped into poles and other cars as they weren’t able to see what was behind the car.

Mechanical Problems

  • Engine – The engine stalled when trying to accelerate from a traffic light and in other instances, the throttle felt delayed and responded late when trying to accelerate.
  • Brakes – The brake pedal was stuck against the floor while reversing the car which led the Kia Soul to roll freely in reverse and ended up being stopped by a metal pole. This could have ended up in a much worse situation if there were pedestrians or other cars behind.
  • Steering – The steering wheel got locked when backing the car leaving the driver to have no control over the maneuverability. This forced the driver to use the emergency brakes before he almost ran into another car that was parked.

Safety Problems

  • Seatbelt – The seatbelt light kept turning on even though it was latched the right way but this issue has been occurring very often. This may cause the belt to unlatch itself without any warning when applying the brakes, increasing the chances of an injury

Exterior Problems

  • Windshield – The car was parked in an open parking lot on a sunny day and while the owner was walking toward the car, the rear windshield just shattered and the reason is unknown as the dealers weren’t able to replicate the issue.

Recalls

S. No.

Date

NHTSA ID

Issues Noticed

Additional Remarks

Remedy

1

25th January 2022

22V031000

Airbags may not deploy

The airbag control unit cover may contact a memory chip on the printed circuit board which can damage the electrical circuit and result in an inactive airbag.

The ACU will be inspected and the software would be updated or the unit will be replaced if necessary.

Should you buy the 2019 Kia Soul?

It’s not just on the papers that the Kia Soul is reliable but also in the real world as it manages to have just 1 recall. The Kia Soul even though a compact car offers much more space than its rivals and is worth being called an all-rounder as it offers more than what you pay for. The reason for the Kia Soul to be selling high volumes even after a great competition is due to the reliability and value it offers especially for its price range. At a base price of $16,490, it falls under the budget that the majority of the buyers seek for a car in, and you get a much more powerful engine if you bump up the price a little. Either way, no matter which trim you pick of the Kia Soul, the visits to the mechanics are going to stay low.

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

September 25, 2025, NHTSA ID Number: 11689719

Components: 120000 EXTERIOR LIGHTING

NHTSA ID Number:
11689719

Incident Date:
September 25, 2025

Vehicle Identification Number:
KNDJP3A56K7

Consumer Location:
SAN JUAN, PR

Summary
There is water filtration in the upper stop lamp. This happens while driving under heavy raining conditio...

September 24, 2025, NHTSA ID Number: 11689360

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11689360

Incident Date:
September 24, 2025

Vehicle Identification Number:
KNDJN2A26K7

Consumer Location:
SELLERSBURG, IN

Summary
The engine is having oil consumption since May 2025. It is a 2019 Kia Soul, 1.6L GDI engine. I have taken...

September 23, 2025, NHTSA ID Number: 11689282

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11689282

Incident Date:
September 23, 2025

Vehicle Identification Number:
KNDJN2A24K7

Consumer Location:
ELGIN, SC

Summary
On Sunday, September 21st, 2025, my engine stalled and would not start. AAA looked at it and tried to jum...

September 20, 2025, NHTSA ID Number: 11688646

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11688646

Incident Date:
September 20, 2025

Vehicle Identification Number:
KNDJN2A28K7

Consumer Location:
FERNDALE, MI

Summary
Excessive oil consumption leading to complete engine failure. My wife bought this car to be her daily co...

September 10, 2025, NHTSA ID Number: 11686360

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11686360

Incident Date:
September 10, 2025

Vehicle Identification Number:
KNDJN2A29K7

Consumer Location:
BLOOMSBURG, PA

Summary
In february 2025 I had taken to the garage the first moment the check engine light came on and had to hav...

87/100Best

Quality & Reliability

Assesses the extent of issues, glitches, and design imperfections encountered by...

80/100Best

Driving Experience

Owners' assessments regarding the vehicle's design, performance, comfort, functi...

82/100Best

Resale

CARHP's projection of depreciation, which estimates the probable decrease in the...

71/100Best

Dealership Experience

Owners' interactions with dealerships associated with this brand, encompassing b...

FAQs

Are Kia Souls good in snow?

Posted On: November 11, 2022

The 2019 Kia Soul does not get any sort of AWD or 4WD drivetrain even as an option, but the FWD drivetrain with plenty of safety technology and driver aids on offer does decently well in light snow conditions when equipped with snow tires.

Are Kia Souls high maintenance?

Posted On: November 11, 2022

The Kia Soul 5-year cost of ownership is around $37,333 which is considerably higher than its rivals. Also, there is a 21.12% chance that the Soul will require a major repair in the first 10 years of ownership which too is way higher than segment standards, making it a high-maintenance car.

Does Kia Soul hold its value?

Posted On: November 11, 2022

Since the Kia Soul offers great value to its buyers and the fact that it hasn't changed much over the years, a used Kia Soul also attracts a high value. It can hold up to 61% of its value after the first 5 years of ownership which is way higher than the industry standards.

Is Kia Soul a good car?

Posted On: November 11, 2022

The Kia Soul offers spacious interiors and trunk space with plenty of features that is complemented by a comfortable ride quality. The powertrain is pretty potent too and also returns decent MPG ratings. With an affordable price tag and Kia's warranty to back it all up, the Soul is a good option for a budget car buyer.

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