2014 Kia Soul Problems And Complaints

header-image
Rating8.3

Ranked #1 in 

Subcompact Wagon
Write Review
$14,900 - $20,500
Starting Price 

Users Opinions on 2014 Kia Soul

Recommended mentioned in Reviews

Write a Review

Disliked by Users

  • D

    Daniel

    11/02/2023

    Rating:

    (2 Out Of 5 stars)

    We bought 2014 kia soul! .. all parts, interior and sounds is great, pain and all.. but engines are not good our kia start to burn to much oil fast, and we changed the catalyst converter 2 times. All the oil stuck in catalyst cov. And the engine only reached 170k. .. was well maintained, and replacement engine costRead More

    Source: edmunds

  • SB

    Sheena B

    20/04/2021

    Rating:

    (1 Out Of 5 stars)

    ... about the consumers. Sterling Kia in Lafayette is a joke. If you own a kia and have engine issues reach out to me please. The car does everything described for recalls on the engines yet they find problems and we pay out of Pocket to fix but enough is enough. They need to own up to their faulty vehicles and engines....And if you thinking about dealing with Sterling and buyingRead More

    Source: edmunds

  • AK

    Azam Khan

    27/12/2020

    Rating:

    (1 Out Of 5 stars)

    ... despite admitted that this is a known issue but they are not willing to help me with a new car or even suggesting a fix. The customer service is even worst and they told me that it is out of the warranty. I would suggest people to stay away of buying KIA. This can lead to a major crash and get you killed. This car is not reliableRead More

    Source: edmunds

2014 Kia Soul Problems, Issues, Complaints, Recalls, and Which Year to Avoid

5

Recalls

3

Investigations

861

Complaints
Overall Safety Rating
Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on June 17, 2022

In the world of subcompact wagons, the 2014 Kia Soul is the latest entrant and it is one that brings a lot of excitement. A whole new generation debuts this year and the car has always been a quirky one, which has appealed to the youth. It has dashing looks, and relatively accessible price, and a few good powertrains. However, being a debut model year, the reliability has been quite pathetic, reporting 685 complaints this year alone. The brand has responded with 5 recalls. With Kia Soul engine problems being common, other areas like the steering, airbags, and electrical system have also given owners a lot of trouble. It starts at an MSRP of $15,695 but price alone does not make it attractive when it has rivals like the Nissan Cube and the Scion xB. Let us read more about the Kia Soul problems through this article.

2014 Kia Soul User Complaints and Problems

Mechanical problems:

  • Many owners have complained that the brakes of the car are making a squeaky noise. On several occasions, the brake pedal fails to respond causing crashes.
  • One of the most common complaints is that the Kia Soul engine jerks and stalls. This has affected the largest number of owners regarding this car. There is excessive knocking and stalling.
  • Multiple cars have complained about excessive oil consumption. Oil leaks are also an issue that has affected a large number of cars. Catastrophic engine failures are quite common.
  • One of the most common Kia Soul car complaints seems to be the engine failing to respond to driver input. The acceleration you get out of the car is erratic and often not according to the inputs of the driver.
  • The steering system is a common problem area and loss of power steering assistance is a very common occurrence. Many people have also observed sounds coming from the steering wheel. However, the worst problem seems to be the fact that it can completely detach from the column and cause a complete lack of control.

Electrical system problems:

  • The engine start-stop system has failed in a large number of vehicles and the owners have had to jumpstart the car.
  • The instrument cluster in this car is known to be a common area of failure. It can fail to provide any data to users and can shut down completely..
  • There is a serious Kia Soul immobilizer problem and the manufacturer has to follow up with necessary updates to stop the issue. This makes the cars more susceptible to being stolen.
  • There have been multiple cars that were involved in incidents where a fire broke out from the engine compartment and engulfed the car entirely.

Interior problems:

  • A large number of owners have reported that the accelerator pedal fractures while driving and they are not able to control the vehicle.

Exterior problems:

  • There have been a few instances of complaints about the trunk of the car being open and not being able to shut.
  • The headlights, taillights, and turn indicators have reported several complaints regarding malfunction.
  • There have been a good number of owners complaining that the windshield cracked while the car was being used.

Safety problems:

  • A large number of accidents have resulted in the airbags not being deployed.
  • In many cases, the car has produced airbag warning lights although the drivers were not involved in any accidents in that car.
  • A few complaints have been about the seatbelt material fraying. This will prevent it from securing an occupant properly.

2014 Kia Soul Recalls

S. No.

Date

NHTSA Campaign Number

Issues Noticed

Additional Remarks

Remedy

1

February 18, 2022

22V096000

Airbags may not deploy

The airbag control unit cover can contact the memory chip on the circuit board and damage the circuit. This can prevent airbags from deploying

Dealers will replace the ACU and update the software

2

December 2, 2020

20V750000

Engine damage may cause fire

An engine compartment fire can occur while driving

Dealers will inspect the engine compartment for fuel leaks and perform repairs

3

February 22, 2019

19V120000

Overheated catalytic converter can damage engine

The catalytic converter may overheat and this will result in abnormal combustion and damage to engine pistons

Dealers and upgrade the catalytic converter overheating protection

4

September 29, 2017

17V608000

Steering gear may separate

The steering gear can separate and result in loss of vehicle control

Dealers will inspect and secure the pinion plug or replace the steering gear assembly

5

March 2, 2015

15V123000

Accelerator letter pedal may fracture

Due to a manufacturing error, the accelerator pedal may fracture

Dealers were instructed to replace the accelerator pedal

Should you buy the 2014 Kia Soul?

The Kia Soul has a lot going for it in terms of the excellent features list as well as the cabin that is quite spacious for how small the car is outside. Its driving manners do not exactly match up to its rivals but it still gives a decent experience. However, the thing that weighs it down is the fact that the reliability has been quite terrible. With engine failures occurring very commonly, we cannot recommend this car despite the effort Kia has put to recall the car and fix its faults. And when it comes to it, its rivals haven’t been able to prove their reliability either. We feel the Nissan Cube is a little better although it doesn’t attract as much overall.

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

September 25, 2025, NHTSA ID Number: 11689730

Components: 117100 ELECTRICAL SYSTEM

NHTSA ID Number:
11689730

Incident Date:
September 25, 2025

Vehicle Identification Number:
KNDJN2A28E7

Consumer Location:
LAKE WORTH BEACH, FL

Summary
Odometer Fraud. The contact purchased a 2014 Kia Soul. The contact discovered a mileage discrepancy after...

September 3, 2025, NHTSA ID Number: 11684794

Components: 980000 UNKNOWN OR OTHER

NHTSA ID Number:
11684794

Incident Date:
September 3, 2025

Vehicle Identification Number:
KNDJN2A21E7

Consumer Location:
DALLAS, TX

Summary
On [XXX], my 2014 Kia Soul received the PI2002A Knock Sensor Detection System (KSDS) ECU update at Southw...

August 27, 2025, NHTSA ID Number: 11683321

Components: 980000 UNKNOWN OR OTHER

NHTSA ID Number:
11683321

Incident Date:
August 27, 2025

Vehicle Identification Number:
KNDJN2A20E7

Consumer Location:
ROSELLE, IL

Summary
I WAS DRIVING FOR LESS THAN TEN MINUTES ON AN EXPRESSWAY WHEN MY KIA SOUL SHUT DOWN. I HAD JUST CHANGED ...

August 27, 2025, NHTSA ID Number: 11683394

Components: 060000 ENGINE AND ENGINE COOLING

NHTSA ID Number:
11683394

Incident Date:
August 27, 2025

Vehicle Identification Number:
KNDJN2A25E7

Consumer Location:
AMBRIDGE, PA

Summary
The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the malf...

August 27, 2025, NHTSA ID Number: 11683509

Components: 010000 STEERING

NHTSA ID Number:
11683509

Incident Date:
August 27, 2025

Vehicle Identification Number:
KNDJN2A25E7

Consumer Location:
LEVITTOWN, PA

Summary
The contact owns a 2014 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 22V096000...

84/100Best

Quality & Reliability

Assesses the extent of issues, glitches, and design imperfections encountered by...

85/100Best

Driving Experience

Owners' assessments regarding the vehicle's design, performance, comfort, functi...

75/100Best

Resale

CARHP's projection of depreciation, which estimates the probable decrease in the...

0/100Worst

Dealership Experience

Owners' interactions with dealerships associated with this brand, encompassing b...

FAQs

Is insurance high on a Kia Soul?

Posted On: November 14, 2022

The 2014 Kia Soul is a low-value vehicle that is pretty affordable to maintain and repair. On average, it costs about $1,250 per year to insure the Soul which is over $150 cheaper than the segment standards.

What should I pay for a 2014 Kia Soul?

Posted On: November 14, 2022

The 2014 Soul price starts at $14,900 excluding the $795 destination fee and goes all the way to $20,500 for the top-spec model. That said, a used 2014 Kia Soul is available for sale at $5,788 onwards.

How reliable are the 2014 Kia Souls?

Posted On: November 14, 2022

The 2014 Soul gets a reliability rating of 82/100 from J.D. Power which puts it ahead of most of its rivals. That said, some of the compact sedans fair better in this regard and cost the same as well. Also, certain powertrain issues have also affected the Soul's reputation.

What are the common problems for the 2014 Kia Soul?

Posted On: November 14, 2022

The most common problem experienced by 2014 Soul owners are engine jerking and stalling, and excessive knocking. Other transmission problems include shifting delays, jumping or grinding gears, whistling noise or burning smell from under the hood, and car shaking on the road.

Similar Cars

2014 Kia Soul
2014 Kia Soul

MSRP: $14,900- $20,500

8.3/10
2014 Fiat 500L
2014 Fiat 500L

MSRP: $19,195- $24,395

7.3/10
2014 Nissan Cube
2014 Nissan Cube

MSRP: $16,900- $19,000

7.5/10
2014 Scion XB
2014 Scion XB

MSRP: $16,970- $20,420

7.9/10

Other Subcompact Wagon