2019 Jeep Grand Cherokee Problems And Complaints

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Rating7.8

Ranked #1 in 

Midsize SUV
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$31,945 - $68,395
Starting Price 

Users Opinions on 2019 Jeep Grand Cherokee

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  • FG

    FRANCISCO GOMEZ

    17/10/2021

    Rating:

    (2 Out Of 5 stars)

    About 2 moths ago, i was driving to work when the car got stock on 3er gear, it was not shifting lower or higher, check engine when on, i stopped the car, turn it off, and it went back to normal but the check engine light was still on. The next day day i took it to the dealer, they took about 10 day to tell me that there was nothing wrong with the car,Read More

    Source: edmunds

  • AN

    A Name

    10/10/2021

    Rating:

    (1 Out Of 5 stars)

    ... highway because it thought the “hood was ajar”, well i promise you that it was not and one sensor later and I was on my way. However, this “put vehicle in desired gear of park” and “vehicle not in park” and now “Service Trans Press Brake When Stopped Key Off Engine to Engage Park” is not what I expected out of a vehicle that is supposed to be known for reliability and safety. That is all, my tow truck should be here soon. Read More

    Source: edmunds

  • J

    Jack

    25/11/2019

    Rating:

    (2 Out Of 5 stars)

    ... high altitude V8. Which I loved All the black out trim on it, the smoked out wheels, it was black. Sharp looking Jeep. Bought it home from the dealership and went back out to leave and it stalled when starting, did it 2 times and on the 3 time it started. Took it bsck to the dealer on Monday they had it did 3 days never did it for them. Hasn’t done it again either. Had toRead More

    Source: edmunds

2019 Jeep Grand Cherokee SUV Problems, Issues, Complaints, Recalls, and Which Year to Avoid

7

Recalls

2

Investigations

331

Complaints
Overall Safety Rating

2019 Jeep Grand Cherokee Problems

Electrical issues:

  • Battery issues: The 2019 Grand Cherokee has a tendency to drain the battery pretty fast. The SUV has been receiving complaints about how quickly the battery drains, even while driving. Such drain causes a complete shut down of all the available functions and stalls the SUV. if standing idle for too long, people had to jumpstart the SUV. 
  • UConnect issues: Many Jeep offerings are facing connectivity issues with the latest update for the UConnect system. People complained that the system disconnected while driving, causing a lot of distraction. The frequent disconnections also cause the whole unit to freeze and shut down.
  • False warning messages: A handful of owners have reported the SUV’s warning systems to go haywire. All the warning signs and messages flash in the instrument cluster and shut down various assistance features. Such a happening also forces the driver to take his/her eyes off the road, increasing the chances of a crash. 
  • AC issues: People have reported the AC in the 2019 Grand Cherokee to cycle between the different available modes while the vehicle is sitting idle. This issue repeats itself while driving as well and causes nausea while driving. 

Mechanical issues:

  • Transmission issues: The 2019 Grand Cherokee transmission is reported to give a lot of jerks while driving at slow speeds. People report the gearbox stalls the vehicle and cause a loss of motive power. The complainants claim that the car doesn't move despite being in Drive. 
  • Steering failure: People have reported the steering system failing and causing the SUV to run in one direction. In some cases, this behavior almost crashed the vehicle into dividers. The issue has been reported to the carmaker and a resolution is being worked upon. 

Safety issues:

  • Airbag occupancy sensor issues: People have complained about the system not recognizing the seated occupant on the front passenger-side seat. This does not deploy the passenger-side airbag which has resulted in a lot of injuries during accidents. 
  • Vehicle Speed Control malfunction: People have raised concerns over VSC malfunctions since these malfunctions tend to cause unintended acceleration. One complainant states that the gas pedal stuck as if it was in cruise control. S/he had to pump the brakes hard to stop the SUV. 
  • Blind-spot monitoring issues: Some people have experienced a malfunction in the blind-spot monitoring system of their 2019 Grand Cherokee vehicles. Such an incident leads to a collision at highway speeds, posing a threat to the occupants inside. 

2019 Jeep Grand Cherokee Recalls

S. No

Date

NHTSA ID

Issues Noticed

Additional Remarks

Remedy

1.

March 26, 2020

20V183000

Powertrain

Insufficiently hardened pinion gears can wear down gear teeth, causing a loss of motive power. This also causes a loss of park gear, increasing the risk of a crash. 

The recall began on May 21, 2020. The dealers will replace the front differential. . 

2.

April 2, 2020

20V191000

Back Over Prevention

A software error with the backup camera may not shift the view when put in gear, affecting rearward visibility. This increases the risk of a crash and makes the affected units fail to comply with the requirements of FMVSS Number 111, “Rearview Mirrors”. 

The recall began on May 1, 2020. The dealers will update the radio display software. . 

3.

November 12, 2020

20V699000

Engine and Engine Cooling

Entry of pre-heated vaporized coolant in the Exhaust Gas Re-circulation (EGR) cooler which increases the risk of fire. 

The recall began on March 11, 2020. The dealers will replace the EGR cooler. . 

Should you buy the 2019 Jeep Grand Cherokee?

The 2019 Jeep Grand Cherokee is a reliable vehicle but some issues take away the charm. The UConnect issues are common but the steering issues are dangerous. The three recalls show the carmaker is trying its best to resolve the issues but the pace has been rather slow. For a used Grand Cherokee, you should always take care of the recall history and the maintenance record to land yourself a good deal.

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

December 12, 2025, NHTSA ID Number: 11704653

Components: 030000 SERVICE BRAKES, HYDRAULIC

NHTSA ID Number:
11704653

Incident Date:
December 12, 2025

Vehicle Identification Number:
1C4RJFBG9KC

Consumer Location:
KANSAS CITY, MO

Summary
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that upon starting the vehicle, the engin...

December 9, 2025, NHTSA ID Number: 11704021

Components: 030000 SERVICE BRAKES, HYDRAULIC

NHTSA ID Number:
11704021

Incident Date:
December 9, 2025

Vehicle Identification Number:
1C4RJFAG2KC

Consumer Location:
PLAINFIELD, IL

Summary
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: ...

December 8, 2025, NHTSA ID Number: 11703692

Components: 030000 SERVICE BRAKES, HYDRAULIC

NHTSA ID Number:
11703692

Incident Date:
December 8, 2025

Vehicle Identification Number:
1C4RJFAG7KC

Consumer Location:
WILMINGTON, DE

Summary
The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: ...

December 2, 2025, NHTSA ID Number: 11702562

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11702562

Incident Date:
December 2, 2025

Vehicle Identification Number:
1C4RJFBGXKC

Consumer Location:
CHICAGO, IL

Summary
My 2019 Jeep Grand Cherokee (3.6L engine) suffered a sudden and catastrophic engine failure immediately a...

December 1, 2025, NHTSA ID Number: 11702309

Components: 030000 BRAKES (PWS)

NHTSA ID Number:
11702309

Incident Date:
December 1, 2025

Vehicle Identification Number:
1C4RJFBG6KC

Consumer Location:
FOSTORIA, OH

Summary
Wheel speed sensor. Circuit current out of range

79/100Best

Quality & Reliability

Assesses the extent of issues, glitches, and design imperfections encountered by...

84/100Best

Driving Experience

Owners' assessments regarding the vehicle's design, performance, comfort, functi...

85/100Best

Resale

CARHP's projection of depreciation, which estimates the probable decrease in the...

77/100Best

Dealership Experience

Owners' interactions with dealerships associated with this brand, encompassing b...

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