2015 Ford Explorer Problems And Complaints

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Rating8.3

Ranked #2 in 

Midsize SUV
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$30,700 - $43,100
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Users Opinions on 2015 Ford Explorer

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  • J

    jorje

    06/04/2022

    Rating:

    (2 Out Of 5 stars)

    I bought it used with 59000 miles Explorer Sport 4wd. Water pump started leaking at 77000 so it was going out. They have a metal catch shroud underneath which catches the slow drips. Not sure why they put thRead More

    Source: edmunds

  • SE

    Sell your Ford Explorer

    20/02/2021

    Rating:

    (1 Out Of 5 stars)

    Had 4 Explorer, 2002.2004,2006, 2008 My 2015 has had 2 major recalls and just had to replace valve covers and seat belt module. Car is 4x what older ones were and breaks down all the time. Revies on the car support what I am saying. What company buysRead More

    Source: edmunds

  • L

    linuxskin

    02/12/2019

    Rating:

    (2 Out Of 5 stars)

    ... Reputable Dealer. Ran great for a year then when driving over a bridge, the axel broke almost taking me over the bridge. Tried to get to replace and they about it and said it was a control arm so it's not covered under the power train warranty. Wasn't able to get any information about an inspection they say they performed when purchased. Will never buy anotherRead More

    Source: edmunds

2015 Ford Explorer SUV Problems, Issues, Complaints, Recalls, and Which Year to Avoid

9

Recalls

5

Investigations

1704

Complaints
Overall Safety Rating
Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on August 6, 2024

Ford was one of the first manufacturers to introduce the crossover SUV but they seem to have faltered in one way or the other in terms of reliability with their cars. The 2015 Ford Explorer is one such vehicle that has reported 1009 complaints and has been recalled 7 times this year alone. With power steering failures being very common, airbag issues, suspension, and engine problems, we cannot begin to explain what all are wrong with the car. Starting at an MSRP of $31,085, it competes against the likes of the Honda Pilot, the Dodge Durango, and the Hyundai Santa Fe. Take a look at the Ford Explorer problems in detail to come to a better conclusion about the car.

2015 Ford Explorer User Complaints and Problems

Mechanical problems:

  1. There are many complaints about the car accelerating independently and crashing into different places.
  2. Another common problem is the steering assist fault. The steering wheel becomes slightly sticky and loses power assist slowly. In fact, this is one of the most common complaints but a 2015 Ford Explorer steering recall was not issued.
  3. Multiple 2015 Ford Explorer transmission problems have also been registered. It asks drivers to shift to Park even when the car is in Park. Sometimes, the gears failed to engage as well. The PTU is a known area of failure but no repairs are possible because the unit is sealed.
  4. Many cars have also stalled and vibrated to a stop. At this point, sometimes the car starts back up but in other cases, it leads to catastrophic engine failure.
  5. Sudden deceleration has also occurred in many vehicles and the cause for the problem is unknown. There are many cases in which the engine fails to respond completely to driver input.
  6. Water pump failure is a very common issue in these cars and this will result in coolant leaking. If left unchecked, this will result in the engine seizing due to overheating. There was no 2015 Ford Explorer water pump recall issued.
  7. The timing chain is another known area where multiple people have experienced failures. It stretches due to the phasers and will fail very soon.
  8. Many people have also reported that there are exhaust fumes inside the car and the smell is often nauseating.
  9. Many owners have also experienced the oil and coolant mixing in these engines and causing catastrophic failure.
  10. Catalytic converter failures are also quite common in these engines and it indicates a design fault.
  11. Multiple cars have had wheel bearings failing prematurely.
  12. Multiple cases of the exhaust emitting white smoke have also been recorded and the issue could be related to the spark plugs or the ignition coils.
  13. Several complaints about the throttle body of this car have also been registered. The controlling system responsible for maintaining the position of the throttle body according to driver input is notably error-prone.
  14. The brakes of the car have also produced issues including ABS, traction control, stability control as well as brake booster issues. The emergency brake also fails to engage in many cars.
  15. Fuel leaks are also quite common and it is usually indicated by a gas smell inside the car.
  16. The lug nuts of the car are also prone to getting swollen and this makes it hard to remove the wheels. It is a very common issue.

Electrical system problems:

  1. The rear-view camera in this car has failed to work for many owners. It can either cut off while backing up or not activate at all. Others have also had distortions in the picture.
  2. The brake lights also have malfunctioned in several cars and other warnings are illuminated without any reason including the low engine oil warning.
  3. The Accessory Protocol Interface Module is a commonly experienced failure. Although Ford's website issues an update, most owners are not able to do it themselves.
  4. The fuel gauge is also known to produce erroneous readings.
  5. The HVAC system has reported several faults including the AC stopping to work as well as the heating and cooling functions on the seats failing to work intermittently.
  6. The power windows of the vehicle have also shown many problems. Especially when it is cold outside, the power windows failed to work.
  7. The door locks of the vehicle have also produced multiple issues and they fail to work after a while.
  8. The instrument cluster can also go on and off at times and deprive the driver of critical information.
  9. The Sync system used for infotainment is also prone to many complaints and gets disconnected very frequently. Many owners have also complained that the speakers blast a sudden screech that is deafening and then shut themselves off completely.
  10. Several electrical systems in the car have thrown up warnings and malfunctioned. The issue is quite common and multiple fault codes are issued, causing trouble to owners because these issues affect the climate control system, radio, seat controls, power windows, and so on.
  11. The hands-free trunk in this car has produced problems with opening and closing.

Safety problems:

  1. There are a lot of complaints about the airbags of this vehicle producing a warning sign that does not go away despite repairs. The problem is with the wiring harness and the repairs are very expensive.
  2. In many cases, the airbags failed to deploy. This causes a life-threatening situation.
  3. Seat belts of this car are also prone to locking in place and being hard to engage and disengage. It also fails to retract properly.

Interior problems:

  1. Some interior trim pieces like the armrest, lumbar bags, and so on are known to produce problems. The lumbar support also has a sharp edge that pokes out and might hurt passengers.
  2. The plastic pieces of trim inside the car including the door panels, claddings, window pillars, and so on are known to fracture. The door handles also fracture.

Exterior problems:

  1. Multiple complaints regarding water leaks have also been recorded and the main problem seems to be the sunroof.
  2. The halogen headlights used in the car are known to be very dim. They also failed to light intermittently and cause safety problems. They're also prone to getting water inside and the sealing does not seem to be proper.
  3. The automatic cruise control in this car has produced a wide range of faults that can threaten safety.
  4. The door locks of this car also have the issue of not closing properly. The doors may come open at this point.

Miscellaneous problems:

  1. Multiple complaints about the manufacturer not making parts for the recall available on time have been registered.

2015 Ford Explorer Recalls

S. No.

Date

NHTSA Campaign Number

Issues Noticed

Additional Remarks

Remedy

1

July 15, 2021

21V537000

Rear suspension toe link may fracture

The cross-axis ball joint may corrode due to road salt and result in fracture of the rear suspension toe link

Dealers will inspect and replace the cross axis ball joint, and toe links as necessary

2

November 10, 2020

20V692000

Link shaft brackets may fracture

The support bracket for the front driveshaft may fail

Dealers will replace the link shaft bracket

3

October 30, 2020

20V675000

Rear suspension toe link may fracture

The outboard section of the rear suspension toe link may fracture

Dealers will inspect and replace the cross axis ball joint, and toe links as necessary

4

June 10, 2019

19V435000

Rear suspension toe link may fracture

A welding problem may result in toe link fracture

Dealers will inspect and replace the toe links as necessary

5

August 28, 2017

17E048000

Hub unit bearing may allow wheel detachment

The hub unit bearings may have been manufactured without a self-retention feature and result in possible separation of the wheel.

Ford will notify distributors to specify that the hubs are only to be used on drive axles

6

April 26, 2016

16V245000

Rear suspension toe link may be improperly welded

The rear suspension toe links may fracture due to improper welding

Dealers will replace the rear suspension toe links

7

July 24, 2015

15V464000

Parking brake may not fully engage

The parking brake may not fully be engaged while being applied

Dealers will test the operation and replace the parking brake control assembly if necessary

Should you buy the 2015 Ford Explorer?

The Ford Explorer is a car that provides a lot of equipment and style but is not at all reliable. This car has issues that are spread across all parts and will require a significant redesign to prevent problems. We feel that it is best avoided despite any merits the car might have. As an alternative, we would suggest the Honda Pilot.

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

March 23, 2026, NHTSA ID Number: 11726401

Components: 160000 STRUCTURE

NHTSA ID Number:
11726401

Incident Date:
March 23, 2026

Vehicle Identification Number:
1FM5K7D81FG

Consumer Location:
PALM BAY, FL

Summary
The contact owns a 2015 Ford Explorer. The contact stated that while driving 75 MPH, one of the windshiel...

March 23, 2026, NHTSA ID Number: 11726447

Components: 130000 VISIBILITY/WIPER (PWS)

NHTSA ID Number:
11726447

Incident Date:
March 23, 2026

Vehicle Identification Number:
1FM5K8F89FG

Consumer Location:
GRAND RAPIDS, MI

Summary
Rear view camera and A-Pillar clips that were promised in the recalls are still not available, increasing...

March 20, 2026, NHTSA ID Number: 11725963

Components: 100000 POWER TRAIN

NHTSA ID Number:
11725963

Incident Date:
March 20, 2026

Vehicle Identification Number:
1FM5K8F81FG

Consumer Location:
SILVER SPRING, MD

Summary
The specific component or system has not fully failed. However, my vehicle is currently experiencing an i...

March 19, 2026, NHTSA ID Number: 11725623

Components: 160000 STRUCTURE

NHTSA ID Number:
11725623

Incident Date:
March 19, 2026

Vehicle Identification Number:
1FM5K8D82FG

Consumer Location:
DURHAM, NC

Summary
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031...

March 19, 2026, NHTSA ID Number: 11725654

Components: 020000 SUSPENSION

NHTSA ID Number:
11725654

Incident Date:
March 19, 2026

Vehicle Identification Number:
1FM5K7D83FG

Consumer Location:
PAULINE, SC

Summary
The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, there was...

75/100Best

Quality & Reliability

Assesses the extent of issues, glitches, and design imperfections encountered by...

76/100Best

Driving Experience

Owners' assessments regarding the vehicle's design, performance, comfort, functi...

82/100Best

Resale

CARHP's projection of depreciation, which estimates the probable decrease in the...

0/100Worst

Dealership Experience

Owners' interactions with dealerships associated with this brand, encompassing b...

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