2020 Volkswagen Tiguan Problems And Complaints

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Rating7.1

Ranked #8 in 

Compact SUV
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$24,945 - $38,795
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Users Opinions on 2020 Volkswagen Tiguan

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  • J

    Joebowler

    09/12/2020

    Rating:

    (1 Out Of 5 stars)

    ... about getting rid of it and said my best option was for them to send me a replacement vehicle straight from the factory. Called the dealership I bought it from to talk about trading it in before it even gets off the delivery truck and they tell me I would have to take a loss on it.. a vehicle with zero miles a year newer than what I originally purchased and I have to take a loss on it before I evenRead More

    Source: edmunds

  • UD

    Upset Dad

    08/11/2020

    Rating:

    (1 Out Of 5 stars)

    ... fact that all dealers know about this problem causes the resale or trade in value to be much lower than it should be. The fact that VW will not recall and fix all of them permanently will stop me from buying another VW product.Read More

    Source: edmunds

  • C

    Chase

    05/10/2020

    Rating:

    (1 Out Of 5 stars)

    We have had the car 6 months and Volkswagen is taking it back based on lemon laws because the intake gets too hot under normal conditions in Las Vegas and literally won’t go when you press the gas. The dealer told me it was working as designed and refused to do anything calling it turbo lag, I know turbo lag this wasRead More

    Source: edmunds

2020 Volkswagen Tiguan SUV Problems, Issues, Complaints, Recalls, and Which Year to Avoid

3

Recalls

0

Investigations

112

Complaints
Overall Safety Rating
Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on August 7, 2024

The 2020 Volkswagen Tiguan has always been catching up with its peers in terms of popularity and preference in its class. However, it holds an edge over some of its prime competitors when it comes to reliability and safety. About 100,687 units of the 2020 Tiguan have been sold across the country and the official count of complaints and recalls stands at 26 and 3. 

Most of the complainants have faced problems with the Tiguan’s powertrain, brakes, electrical systems, and driver safety tech while a few owners have also complained about water leakage issues as well. The previous year’s model has seen complaints regarding the random breaking of sunroofs but the issue hasn't bothered any owners of the current model to date. In its class, the Volkswagen Tiguan goes head-to-head with the Honda CR-V, the Mazda CX-5, and the Nissan Rogue.

2020 Volkswagen Tiguan user complaints and problems

The Tiguan 2020 has been on the roads for a while and like most vehicles, it has had its share of issues as well. As it is next to impossible to build a perfect product, the VW Tiguan owners too have registered complaints about its problems. While the 2020 Volkswagen Tiguan problems are less in number, the severity is high and also poses safety feature issues in some instances. 

Engine problems

  • Excessive engine oil consumption: A few owners complain about excessive engine oil consumption in their 2020 Tiguan. The reports state that the owners would find low oil levels frequently despite topping up to adequate quantities. 
  • Fuel injector and fuel rail crack: One report regarding these problems is there with the NHTSA. The owner in the report mentions that he faced a fuel injector and fuel rail crack in his vehicle. During the occurrence of the problems, the engine also leaked oil and the exact reason for the failure is undetermined.
  • Engine malfunction: One owner mentions that while the vehicle was being driven at moderate speeds, around 30mph, the powertrain malfunctioned. Due to the malfunction, it started to shake and jerk with the Electronic Throttle Control warning light illuminated. Since the driver was distracted by all the failures, the vehicle was involved in a collision too.

Safety problems

  • Brake squeal: A single model of the 2020 Tiguan faced this problem. The owner complains that just after completing 1,000 miles in his brand new vehicle, the brakes started to squeal. 
  • Brake booster failure: A single case of brake booster failure has been recorded by the NHTSA for the 2020 Tiguan. The owner of the SUV mentions in his report that he heard a loud popping noise while reversing the vehicle and the brake pedal went all the way to the floor. Upon further inspection, the brake booster failure was detected by the dealership.
  • Forward collision warning system malfunction: Some owners of the 2020 Tiguan have faced issues with the FCW system of the SUV. In a few cases, the system falsely activated the warnings while the owners were driving. In some cases, the system falsely detected obstructions on the roads and applied the brakes.

Miscellaneous problems

  • Water leakage issue: Some models of the 2020 Tiguan have seen water leakage issues. For some, the front seat belts were completely soaked in water after the vehicles were parked outside in the rain. One report mentions that the sunroof leaks water and it forms a pool under the rear seats.

2020 Volkswagen Tiguan recalls

When a particular issue is plagued to a large number of units of any vehicle due to faulty parts, malfunctioning software, or inaccurate design, the NHTSA calls out for a recall which is to be fixed by the manufacturer. The 2020 Tiguan does well in this aspect as it has been recalled only thrice to date and the recalls have all been for minor reasons which mostly do not result in a hazard to the occupants or the people around the vehicle. 

S.No.

Recall Date

NHTSA Campaign ID

Issues noticed

Additional remarks

Remedy

1

August 26, 2020

20V505000

Front Seat Backrest Frame Not Welded Properly

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing the risk of injury.

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seat back frames, free of charge. The recall began on September 11, 2020. 

2

September 23, 2020

20V579000

Improperly Torqued Third Row Seat Belt Anchor Bolt

Improperly torqued bolts may prevent the third-row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third-row seat due to the safety risk. The recall began on October 7, 2020. 

3

April 6, 2022 

22V226000

Insufficiently Attached Spoiler May Separate

An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Dealers will replace the spoiler, free of charge. Owner notification letters are expected to be mailed on June 3, 2022.

Should you buy a used 2020 Volkswagen Tiguan?

The 2020 Volkswagen Tiguan is a classy-looking compact crossover with impressive safety scores and a dependable reliability aspect. However, it does lack in some key areas such as offering a sub-par fuel economy and lethargic acceleration. On the brighter side, the 2020 model of the SUV manages to draw attention with its significantly low numbers of complaints as compared to its sales figure and beats some of its peers in this area too. Also, doing a thorough inspection to rule out the water leakage issue and excessive engine oil consumption issue should make it worth buying even in the used vehicle market. 

 

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

September 30, 2025, NHTSA ID Number: 11690549

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11690549

Incident Date:
September 30, 2025

Vehicle Identification Number:
3VV0B7AX3LM

Consumer Location:
BLUFFDALE, UT

Summary
The crankcase breather valve (PCV system) on my 2020 Volkswagen Tiguan failed, which caused catastrophic ...

September 8, 2025, NHTSA ID Number: 11685625

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11685625

Incident Date:
September 8, 2025

Vehicle Identification Number:
3VV2B7AX3LM

Consumer Location:
PITTSBURGH, PA

Summary
Exceeding manufacturer recommended oil consumption. Car emits white smok out of the exhaust upon start up...

September 8, 2025, NHTSA ID Number: 11685743

Components: 980000 UNKNOWN OR OTHER

NHTSA ID Number:
11685743

Incident Date:
September 8, 2025

Vehicle Identification Number:
3VV2B7AX4LM

Consumer Location:
BRECKSVILLE, OH

Summary
Overhead console fell out of ceiling. Hanging by wires. This poses a danger especially when it falls du...

August 12, 2025, NHTSA ID Number: 11680166

Components: 980000 UNKNOWN OR OTHER

NHTSA ID Number:
11680166

Incident Date:
August 12, 2025

Vehicle Identification Number:
3VV3B7AX9LM

Consumer Location:
BRAMBLETON, VA

Summary
The overhead console on the VW Tiguan fell out of the ceiling. This is actually the second time this has ...

August 9, 2025, NHTSA ID Number: 11679481

Components: 110000 ELECTRICAL SYSTEM

NHTSA ID Number:
11679481

Incident Date:
August 9, 2025

Vehicle Identification Number:
3VV1B7AX8LM

Consumer Location:
LOS ANGELES, CA

Summary
The windshield wipers have been acting up, turning on unexpectedly when I use the turn signals, with no i...

83/100Best

Quality & Reliability

Assesses the extent of issues, glitches, and design imperfections encountered by...

78/100Best

Driving Experience

Owners' assessments regarding the vehicle's design, performance, comfort, functi...

83/100Best

Resale

CARHP's projection of depreciation, which estimates the probable decrease in the...

76/100Best

Dealership Experience

Owners' interactions with dealerships associated with this brand, encompassing b...

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