The Kia Sorento has carved a niche for itself in the midsize SUV class. It is the best bet in an ever-augmenting segment, which combines practicality with a user-friendly nature while remaining easy on the pocket. Part of the third generation, even the 2020 MY has a similar story to tell. However, its reliability seems to have improved. The SUV has only 20 listed complaints, as compared to the 87 grievances reported by the buyers of the 2019 iteration. Additionally, it scores 86 points in the J.D. Power tests, which puts it on the map of trustworthiness. The new 2020 Sorento starts at $26,990 and it competes with the likes of the Volkswagen Atlas, the Mazda CX-9, and the Honda Pilot.
2020 Kia Sorento User Complaints and Problems
Mechanical Complaints
- Loss of power: The 2020 Kia Sorento engine problems are majorly concerned with the unexpected loss of its power. In a couple of cases, buyers of the SUV have reported the vehicle losing its motive power. As a result, the speed declines rampantly and the vehicle inadvertently stalls, which can increase the risk of a crash.
- Issues with transmission system: Unlike the engine complaints, the issues with the transmission unit top the list of the 2020 Kia Sorento problems. In most cases, buyers have reported the transmission acting erratically, when the vehicle experiences a cold start. As a result, drivers find it difficult to drive the vehicle smoothly, as the shifts become harsh and irregular.
- Improper functioning of the braking system: Among other problems with the 2020 Kia Sorento, buyers of the SUV have reported the braking system to not function as intended. In all three cases, complainants have recorded that despite the brake pedal being depressed, the vehicle takes an unusually long time to come to a halt. In one incident, it has also led to a crash.
Electrical System Complaints
- Malfunctioning Blind-spot Monitor: In a couple of cases, buyers of the 2020 Kia Sorento have reported the Blind-Spot Warning functionality to stop performing its intended function. While the cause for the concern is not yet known, in both cases, the issue was followed by the transmission unit making a clunking noise.
Structural Complaints
- Substandard build quality: Perhaps, structural deficiencies are the most problems with the 2020 Kia Sorento. Buyers have reported several complaints regarding the vehicle’s build, all of which have variegated underlying reasons. These include the explosion of the rear windows without any prior symptoms, a glare due to the improper placement of the vents, and the inability of the moon roof to shut completely. While all these have been reported once on the NHTSA website, there are similar cases mentioned on the unofficial forums.
2022 Kia Sorento Recalls
There are no recalls for the 2020 Kia Sorento yet.
Should you buy the 2020 Kia Sorento?
The 2020 Kia Sorento is an easy-going option for those looking for a potent daily driver. It is capacious in its build, comes with the best set of features, and promises to be an accessible option with its thoughtful pricing. However, for us, it is the midsize SUV’s reliability that makes it an impressive option. The 2020 Sorento has a restricted number of complaints and promises a relatively trouble-free ownership experience. So, if you are looking for a comprehensive vehicle, the Kia Sorento will put a smile on your face.
