2018 Kia Sorento Problems And Complaints

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Rating7.2

Ranked #7 in 

Midsize SUV
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$25,900 - $46,300
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  • R

    Ryan

    29/12/2020

    Rating:

    (1 Out Of 5 stars)

    Check reviews ... 75000 miles already new engine needed and this is not isolated event, as i have seen many with same issues. Kia vehicles look nice, but are garbage

    Source: edmunds

2018 Kia Sorento SUV Problems, Issues, Complaints, Recalls, and Which Year to Avoid

3

Recalls

1

Investigations

229

Complaints
Overall Safety Rating
Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on August 6, 2024

The Kia Sorento is a unique proposition that carries a lot of value for American families. The versatility has resulted in a pretty good sales figure of nearly 100,000 units sold in 2017 alone. The sales figures make it a direct competitor to the Ford Edge, the Honda Pilot, and the Nissan Murano. All this aside, the story hasn't been all-sunny for the Sorento because there are numerous complaints flowing in from the owners. The steering feel is reported as the most bothering issue. This gets coupled with the unintended movement of the vehicle while parked. Adding to the problems are a couple of recalls that were made during this time. Let’s see what all issues the owners had to go through and what the recalls entailed for the Korean SUV

2018 Kia Sorento Problems

Electrical issues:

  • Speaker issues: The speakers in the Sorento are reported to give a rattling sound at higher volumes. This rattling sound is amplified at highway speeds, causing a lot of discomfort to the occupants. The sound also causes headaches to the occupants, if listened to for a prolonged period. 
  • Headlight issue: Most of the electrical complaints in the SUV point to the Sorento lights. Many people have reported the lighting to be inadequate and cause difficulty in night driving. In some cases, the lights intermittently turn off and decrease visibility. Many owners have raised concerns over a complete headlight failure in lowly lit conditions that can endanger the occupants’ lives. 

Mechanical issues:

  • Steering problems: The Sorento steering raises the most concerns in the owners’ minds. The complainants state that the steering “sticks” while driving at highway speeds and is impossible to move. To keep the car straight, people have to correct the steering wheel. This causes a drastic loss in maneuverability and has also resulted in collisions. 
  • Gear slipping issues: People have reported the gearbox slipping out of gear and into neutral when in park. This causes the car to have unintended movement and collide with objects in proximity. There are many incidents of the SUV rolling and causing injuries to the people entering/exiting the vehicle. 
  • Braking issues: The brake pedal of the Sorento gets stuck, affecting the braking performance. Although no accidents have been reported, the issue is very serious and communicated to the manufacturer. As a remedy, the dealerships bleed the brake lines to prevent any air from entering there.

Exterior issues:

  • Sunroof issues: People have reported the sunroof shattering and causing an explosive sound. The sunroof glass shattered without an internal/external impact and caused the glass to fill the cabin. In some cases, the sunroof cover was on and didn’t let glass enter the cabin. The sound also causes a major distraction while driving. 

2018 Kia Sorento Recalls

S. No

Date

NHTSA ID

Issues Noticed

Additional Remarks

Remedy

1.

December 8, 2017

17V784000

Airbags

Detachment of a component in the side curtain airbags may launch into the cabin upon deployment. This increases the risk of injury in a crash. 

The recall began on December 18, 2017. The dealers will replace the driver- and passenger-side curtain airbags. 

2.

September 21, 2018

18V656000

Steering

An improperly welded cowl crossbar that connects to the Motor-Driven Power Steering (MDPS) steering column may separate, causing a loss in handling and increasing the risk of a crash. 

The recall began on October 26, 2018. The dealers will replace the cowl crossbar. 

Should you buy the 2018 Kia Sorento? 

The 2018 Kia Sorento looks like a good deal on paper but has its flaws reported by the owners. The headlight and steering are the weak points and have gathered a lot of complaints. Apart from this, the gear slipping issue has caused a lot of troubles as well. If you want to go for a Sorento, keep in mind these issues and get them rectified as soon as they pop up. If you want to go for a used Kia Sorento, always look for any accidents/repair history and ensure peace of mind. 

  • Complaints
  • Recalls
  • Investigations
  • Manufacturer Communications

February 2, 2026, NHTSA ID Number: 11715069

Components: 010000 STEERING

NHTSA ID Number:
11715069

Incident Date:
February 2, 2026

Vehicle Identification Number:
5xypgda38jg

Consumer Location:
GARDNER, MA

Summary
I was driving and when I lost all power steering the lights on the dash came on for power steering and tr...

January 17, 2026, NHTSA ID Number: 11711622

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11711622

Incident Date:
January 17, 2026

Vehicle Identification Number:
5XYPG4A38JG

Consumer Location:
LEANDER, TX

Summary
Noticed excessive oil consumption that turned into burning oil when the exhaust turned back of car black....

December 29, 2025, NHTSA ID Number: 11707524

Components: 282000 BACK OVER PREVENTION

NHTSA ID Number:
11707524

Incident Date:
December 29, 2025

Vehicle Identification Number:
5xypkda58jg

Consumer Location:
SPOTSYLVANIA, VA

Summary
1. at night when i toggle hi beams the light black out and i have to jiggle the toggle 2. My HECU assembl...

December 26, 2025, NHTSA ID Number: 11707059

Components: 060000 ENGINE (PWS)

NHTSA ID Number:
11707059

Incident Date:
December 26, 2025

Vehicle Identification Number:
5XYPH4A15JG

Consumer Location:
CORONA, CA

Summary
Excessive oil consumption

December 22, 2025, NHTSA ID Number: 11706587

Components: 060000 ENGINE AND ENGINE COOLING

NHTSA ID Number:
11706587

Incident Date:
December 22, 2025

Vehicle Identification Number:
5XYPG4A36JG

Consumer Location:
AVONDALE, LA

Summary
The contact owns a 2018 Kia Sorento. The contact stated that upon starting the vehicle, there was heavy w...

86/100Best

Quality & Reliability

Assesses the extent of issues, glitches, and design imperfections encountered by...

83/100Best

Driving Experience

Owners' assessments regarding the vehicle's design, performance, comfort, functi...

74/100Best

Resale

CARHP's projection of depreciation, which estimates the probable decrease in the...

72/100Best

Dealership Experience

Owners' interactions with dealerships associated with this brand, encompassing b...

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