2022 Chrysler Pacifica Problems And Complaints

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Rating8.2

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$37,095 - $56,840
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  • C

    CdaibR

    • 13/08/2023

    Rating:

    (2 Out Of 5 stars)

    ... technological garbage off. One of my friends drove a Crysler several years ago. I hated that van the few times I rode in it. Next discovery is my husband thought it was a hybrid because the engine ran so rough when you sat still then engaged the engine. It is apparently not a hybrid and apparently just wants to die during idling. My husband hates the side mirrors. TheRead More

    Source: edmunds

  • MD

    Mad Dad

    • 17/05/2022

    Rating:

    (2 Out Of 5 stars)

    ... entertainment system has never worked on my 2022 pacifica. Lots of online forums with unhappy customers with same issue. We're commonly told by the dealers "we cannot repair, it's a Chrysler software issue IN WORK"....6 months later still waiting. Until all the bugs are worked out, I don't recommend purchasing a partially operating Pacifica.Read More

    Source: edmunds

  • J

    Josh

    • 28/04/2022

    Rating:

    (1 Out Of 5 stars)

    ... Batteries were completely dead. transmission is horrible, jerking, hard shifts, failure to shift gears when needed, etc. The suspension is horrible when I drive on the slightest bump or pothole you feel like sitting in a loose box of matches, evrything is shakingRead More

    Source: edmunds

2022 Chrysler Pacifica Minivan Problems, Issues, Complaints, Recalls, and Which Year to Avoid


Nathan Dyer's image
Nathan Dyer 

Senior Editor,

Updated on August 6, 2024

The concept of moving people, especially around the suburban areas, changed when Chrysler played a pivotal role to shape the US car market by introducing the first-ever minivan in the country. Since the beginning, minivans have provided an elaborate and comfortable space for moving people along with giving a car-like driving experience from behind the wheels. The first minivans, the Plymouth Voyager and the Dodge Caravan defined a new way of transport for the suburban population and this feat has been passed onto the successive vehicles of the same category since 1983. Minivans gained popularity to a certain extent where they inspired other automakers to make crossovers that are almost identical to minivans in terms of practicality and exterior appeal. However, with the sharp rise in the demand for crossovers, the minivans have taken the backseat but even the handful number of minivans that are on sale today, promises a comfortable people moving experience and can appeal to those living in proper urban areas as well. 

Practically being the inventor of minivans, Chrysler had the best option in the market soon to be heavily rivaled by Japanese and Korean brands such as Honda, Toyota, and Kia. The Chrysler Pacifica, the nameplate being carried forward from the crossover of similar nomenclature, was launched back not so long ago in 2017. It is yet to receive a proper generation upgrade but already received a proper facelift for the most recent 2021 model year where it received a complete design overhaul along with an all-new interior design, a new infotainment system, and plenty of safety techs as standard that were available as an option before. Under the hood, the van remained the same, powered by the common 3.6-liter Pentastar V6 that puts out 287 horsepower along with 282 lb-ft of torque. The 2022 Pacifica remains majorly unchanged and carries a starting price of $37,095. In the segment, the minivan competes against the Kia Carnival, the Honda Odyssey, and the Toyota Sienna.

Chrysler Pacifica user complaints and problems

In the past, we have seen Chrysler vehicles such as the iconic 300 sedan facing some serious and a high number of complaints regarding multiple issues. And the Pacifica minivan isn’t spared from it either. Since its launch, it recorded the highest number of complaints against its launch model while the numbers saw a considerable improvement over the short period. Despite that, the number of complaints faced by the facelift model makes it clear that Chrysler is in dire need of improving the reliability aspect of its vehicles. The Chrysler Pacifica transmission problems need a special highlight since a huge number of owners were affected by this issue, especially in the 2017 model year, and it created a safety concern too in some instances. Even in the latest 2022 model of the Pacifica, the transmission unit has not been updated and it is anticipated that the previous issues might make a return. 

Engine problems

  • Severe acceleration issues along with transmission issues: Several thousands of owners were affected by this issue starting from 2017 till the most recent 2021 model year. All the major complaints state that the transmission would behave erratically, throwing clunky shifts. The clunky shifts often made the vehicle jerk violently while the transmission would randomly go out from drive mode and slot to park mode, threatening the safety of the driver and the occupants while driving. In several instances, the vehicle would refuse to accelerate and the incidents occurred the most while starting to accelerate after slowing down at a stoplight or while taking an exit.
  • Random engine shutdown: This issue is almost related to the transmission issues mentioned above. All the complaints lodged regarding this issue mention that the erratic behavior of the transmission unit would result in a stalling of the engine. In other instances, the powertrain would just shut down randomly, even while driving at highway speeds. After shutting down, the motor would refuse to start or would refuse to accelerate after starting.

Safety problems

  • Airbags failing to deploy: Both the 2017 snd 2018 models of the Pacifica had some serious safety issues in the form of airbags. All the owners complained that after getting into an accident or a small crash, the airbags failed to deploy. It also resulted in serious injuries to some occupants as well as per the reports. In some cases, there was the partial deployment of the complete airbag systems.

Electrical problems

  • Battery dying issue along with power steering issue: The Chrysler Pacifica models starting from 2017 till 2019 had some serious issues with their electrical systems. Almost all the complaints mention that the electrical system fault would lead to the engine not starting and other electric-assisted systems failing as well. In most of these incidents, the battery was dead way earlier than normal, resulting in the requirement for a new unit. Among the serious electric-assisted systems failure, the power steering becoming inoperable was quite a serious issue and it resulted in some crashes as well. Even the 2020 and 2021 models of the minivan had complaints stating a complete failure of electrical systems.

2022 Chrysler Pacifica recalls

The Chrysler Pacifica, despite being all practical and handsome in looks, isn’t a reliable vehicle at all as per the NHTSA reports. Apart from the Chrysler Pacifica starting problems, the transmission issues were still very much present on the recent 2021 model, denoting that the brand has failed to address the underlying issue right from the beginning when the minivan hit the market. The brand did issue several recalls to address the engine stalling issue and the transmission issues. However, it seems that they are very much present, even if on a smaller scale than the previous models. The recalls are listed below:

Recall Date

NHTSA Campaign ID

Component Affected

Recall Issue

Explanation

August 31, 2017

17V542000

SEAT BELTS

Second Row Left Seat Belt may be Unlatched

Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

December 21, 2017

17V824000

EQUIPMENT

Fire Extinguisher May Be Clogged or Inoperable

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

May 17, 2018

18V332000

ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL

Cruise Control cannot be Cancelled

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

June 14, 2018 

18V395000

ELECTRICAL SYSTEM, EQUIPMENT

Unintentional Vehicle Movement/FMVSS 114

If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

July 26, 2018

18V493000

POWER TRAIN

Axle Shaft May Disengage Causing Loss of Drive

If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

July 26, 2018

18V492000

POWER TRAIN

Loss of Drive from Incomplete Transmission Weld

If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

August 9, 2018

18V524000

ELECTRICAL SYSTEM

Voltage Regulator may Fail and Cause Stall

A vehicle stall can increase the risk of a crash.

February 28, 2019

19V143000

SUSPENSION

Control Arm May Separate From Steering Knuckle

A control arm separation could increase the risk of a crash.

May 9, 2019

19V348000

ELECTRICAL SYSTEM

Engine Stall or Loss of Power Steering Assist

A loss of power steering assist or a stall can increase the risk of crash.

December 12, 2019

19V886000

BACK OVER PREVENTION, EQUIPMENT

Rearview Image Can Remain on Radio Display

The lingering rearview image can distract the driver, increasing the risk of a crash.

April 2, 2020

20V191000

BACK OVER PREVENTION

Rearview Image Can Remain on Display/FMVSS 111

The lingering rearview image can distract the driver, increasing the risk of a crash.

June 9, 2020

20V334000

ELECTRICAL SYSTEM

12V Connector Post May Overheat Causing Fire

A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

What model year of the Chrysler Pacifica to avoid?

The Chrysler Pacifica was already quite an appealing vehicle right from the start owing to its spacious cabin and plenty of features. With the recent and major update for the 2021 model the van became even more appealing with the new looks and even more standard features added to the list. However, despite all the bells and whistles on board, Chrysler almost failed to address the issues completely that the very first model year of the Pacifica came with and we are not having any high hopes for the latest 2022 model either. If you’re planning to get a Pacifica from the used car lots, we would suggest steering clear from it.

Should you buy a used Chrysler Pacifica?

In short, no. Chrysler might be the inventor of the minivans, but they are almost unable to match the quality standards when it comes to making the Pacifica reliable. Almost all the complaints registered against the Pacifica were against brand new units and buying a used example would simply make no sense since the vehicle lacks reliability to a serious extent. 

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