The Mercedes-Benz Sprinter is a tough solid performer and among the most widely known vans among drivers. The 2020 Mercedes-Benz Sprinter, widely regarded as the ruler of cargo and passenger vans, is accessible in a category variety of exterior styles and wheelbases. Despite their design flexibility and German reliability, it's critical to understand the most prevalent Sprinter Van failures and challenges. The common problems with Mercedes Sprinter Vans are the engine, power train, service brake, steering, backover prevention, and many more. The 2020 Mercedes Sprinter Van's competitors are equally impressive, the Ford Transit, the Nissan NV Cargo Van, and the GMC Savanna Cargo. The 2020 Mercedes Sprinter 2500 is a moderately reliable blending in the segment, with only 45 complaints and 17 recalls. Let's examine in greater detail the problems it has encountered thus far.
Engine and Mechanical Complaints
Engine: The contact owns a Mercedes-Benz Sprinter 2500 from 2020. During acceleration, the vehicle hesitates. The issue occurs between 1700 and 200 RPMs. Furthermore, loose components in the engine bay have the potential to cause additional issues. The fan and pulley are completely free to detach and fly around the bay.
Power Train: This vehicle's 4wd does not break away appropriately. At higher altitudes, there is an issue with the engine control factors. The vehicle will lack sufficient power. This isn't just normal power loss due to density altitude.
Service Brake: The contact owns a Mercedes-Benz Sprinter 2500 from 2020. The contact indicated that the brakes were applied independently while driving at various speeds. According to the contact, the brake alert light was illuminated.
Steering: The contact owns a Mercedes-Benz Sprinter 2500 from 2020. Highly pressurized power steering tubing is too short and unplugged from the power steering pump, according to the contact. This causes a loss of vehicle control and power steering.
Safety Complaints
Back Over Prevention: The contact owns a Mercedes-Benz Sprinter 2500 from 2020. Driver parking habits, combined with the parking lock's limit speed parameter, can disrupt normal wear on the parking pawl's guidance stabilizer bar.
forward Collision Avoidance: The contact owns a Mercedes-Benz Sprinter 2500 from 2020. The contact stated that following inclement weather, the cruise control, Forward Collision Avoidance, and Automatic Emergency Braking failed to function properly. The automatic crash avoidance on the sprinter van applied, causing the van to instantly jam on the brake pedal.
Lane Departure: According to the contact, the Lane Departure Assistance ended up taking over the vehicle without alerting due to a slight wind gust, nearly causing us to collide. It was instantly braking different van wheels at different times so that the van in the lane unknowingly.
Dashboard
Electrical System: The module's electrical connector is figuring straight up, which is a problem since any liquids that may spill on the dash cupholder or moisture from the windscreen will seep straight down the circuitry into the Electronic Ignition System module, having caused it to short out.
2020 Sprinter Van recalls
|
S.No. |
Recall Date |
NHTSA Campaign ID |
Issues noticed |
Additional remarks |
Remedy |
|---|---|---|---|---|---|
|
1 |
October 21, 2022, |
22V796000 |
Vehicle Rollaway from Guide Bushing Fatigue |
Mercedes-Benz Sprinter vehicles equipped with a manual parking brake and a 7-speed automatic transmission are being recalled by Daimler Vans USA, LLC (DVUSA). The guide bushing on the parking pawl may wear out, causing the parking pawl to fail to engage and the vehicle to roll away. |
Dealers will provide free software updates for the electronic stability, transmission control, direct select module, and electronic ignition switch control units. Owner notification letters will be mailed on December 19, 2022. |
|
2 |
May 20, 2022, |
22V360000 |
Disabled Emergency Call System |
Mercedes-Benz Sprinter vehicles manufactured between 2019 and 2021 are being recalled by Daimler Vans USA, LLC (DVUSA). An error in the SIM card software of the communication module can result in a mobile network connection failure, which disables the emergency call (eCall) system. |
The communication module software will be updated for free via an Over-the-Air (OTA) update or by a dealer. Letters of notification to owners were mailed on October 13, 2022. |
|
3 |
April 27, 2022, |
22V281000 |
Inoperable Rearview Camera Display/FMVSS 111 |
Mercedes-Benz Sprinter vehicles manufactured between 2019 and 2021 are being recalled by Daimler Vans USA, LLC (DVUSA). A software error may prevent the rearview camera from displaying the image. |
Dealers will provide free software updates for the rearview camera. Letters of notification to owners were mailed on July 20, 2022. |
|
4 |
December 15, 2021, |
21V972000 |
Software May Cause Unintentional Vehicle Movement |
Daimler Vans USA, LLC (DVUSA) is recalling certain Mercedes-Benz Sprinter models from 2019 to 2020. A technical glitch in the park lock system may allow the vehicle to move after the gear selector has been set to Park 'P' but the parking brake has not been applied. |
Dealers will provide free software updates for the electronic stability program control unit. Letters of notification to owners were mailed on February 11, 2022. |
|
5 |
June 2, 2021, |
21V411000 |
MBUX System Software Malfunction |
Daimler Vans USA, LLC (DVUSA) is recalling certain Mercedes-Benz Sprinter models from 2019 to 2021. The MBUX multimedia system software may cause the display to remain black after startup or to reboot. As a result, the image from the rearview camera may not display properly. |
The multimedia system software will be updated for free by a dealer or via an over-the-air (OTA) update. On July 23, 2021, DVUSA issued an interim notification to owners. |
|
6 |
June 2, 2021, |
21V410000 |
Front Seat Wiring Harnesses Routed Incorrectly |
Mercedes-Benz Sprinter vehicles equipped with swivel seats are being recalled by Daimler Vans USA, LLC (DVUSA). The wiring harnesses for the front seats may have been incorrectly routed and may have become jammed and damaged in the swivel seat frames. |
Dealers will free of charge attach the mounting clip to the proper position. On August 11, 2021, owner notification letters were mailed. |
|
7 |
May 17, 2021, |
21V359000 |
Door Hinge Screws Not Tightened Properly |
Certain 2020 Mercedes-Benz Sprinter vehicles are being recalled by Daimler Vans USA, LLC (DVUSA). The screws for the front door hinges may not have been properly tightened. |
Dealers will inspect the screws and tighten them as needed for free. Letters of notification to owners were mailed on June 18, 2021. |
|
8 |
April 6, 2021, |
21V241000 |
Hydraulic Power Steering Hoses May Detach |
Daimler Vans USA, LLC (DVUSA) is recalling certain Mercedes Benz Sprinter and Freightliner Sprinter vehicles manufactured between 2019 and 2020. Hydraulic fluid may leak if the hydraulic power steering return line hoses detach. |
DVUSA will immediately inform owners, and dealers will install a free screw-type clamp. On May 28, 2021, owner notification letters were mailed. |
|
9 |
April 5, 2021, |
21V235000 |
Instrument Cluster Display Too Bright/FMVSS 101 |
Daimler Vans USA, LLC (DVUSA) is recalling certain Mercedes Benz Sprinter models from 2019 to 2020. In certain lighting conditions, the multifunctional display in the instrument cluster may not be adjustable and appear too bright. |
DVUSA will notify owners, and dealers will free of charge update the instrument cluster software. On May 28, 2021, owner notification letters were mailed. |
|
10 |
March 10, 2021, |
21V152000 |
Brake Pedal Bolt Could Come Loose |
Daimler Vans USA, LLC (DVUSA) is recalling certain Mercedes-Benz Sprinter models from 2019 to 2020. The retaining washer and bolt connecting the brake pedal to the bearing block may become loose and detach. This may result in the brake lights remaining illuminated even when the brake pedal is not depressed. |
DVUSA will notify owners, and dealers will secure a bearing bracket to the brake pedal for free by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the brake pedal bearing bracket. On May 3, 2021, DVUSA issued an interim notification to owners. |
|
11 |
March 10, 2021, |
21V153000 |
Incorrect Lock for Electric Sliding Door/FMVSS 226 |
Mercedes-Benz Sprinter vehicles equipped with an optional electric sliding door are being recalled by Daimler Vans USA, LLC (DVUSA). The sliding door's auxiliary lock may be the incorrect type for an electric sliding door. |
DVUSA will notify owners, and dealers will free of charge convert the sliding door from electric to manual operation. The treatment is still in the works. |
|
12 |
February 17, 2021, |
21V077000 |
Rearview Camera Obscured or Delayed/FMVSS 111 |
Mercedes-Benz Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera are being recalled by Daimler Vans USA, LLC (DVUSA). The rearview image may not appear within 2 seconds of the backing event beginning. Furthermore, if the eCall system is activated while the reverse gear is engaged, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window. |
DVUSA will notify owners, and dealers will perform a free software update on the vehicles. The recall went into effect on March 5, 2021. |
|
13 |
February 5, 2021, |
21V055000 |
Inaccurate Vehicle Location for Emergency Services |
Daimler Vans USA, LLC (DVUSA) is recalling certain Mercedes-Benz Sprinter models from 2019 to 2020. In the event of a crash, the communication module's software design may fail to communicate the correct vehicle location to the emergency call system (eCall). |
DVUSA will notify owners, and dealers will free of charge update the software communication module for the automatic emergency call system. The recall started on May 5, 2021. |
|
14 |
December 21, 2020, |
20V802000 |
Brake Caliper May Leak |
Mercedes-Benz Sprinter vehicles equipped with electric parking brakes are being recalled by Daimler Vans USA, LLC (DVUSA). Air may enter the hydraulic brake system if the rear brake calipers leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system. |
DVUSA will replace the rear brake calipers at no cost. On January 4, 2022, owners received notification letters. |
|
15 |
October 28, 2020, |
20V663000 |
Hydraulic Power Steering Hose May Detach |
Daimler Vans USA, LLC (DVUSA) is recalling certain Mercedes Benz Sprinter vehicles manufactured between 2015 and 2020. Under certain operating conditions, the hydraulic power steering return line hoses may detach at their connection points, causing hydraulic fluid to leak. |
DVUSA will notify owners, and dealers will free of charge inspect and repair the power steering system's return line connections. The recall went into effect on December 23, 2020. |
|
16 |
October 14, 2020, |
20V631000 |
Damaged Brake Hose may Result in a Leak |
DVUSA will notify owners, and dealers will inspect and replace the brake hoses on the front and rear axles, free of charge. The recall went into effect on November 24, 2020. |
Certain 2020 Mercedes-Benz Sprinter vehicles are being recalled by Daimler Vans USA, LLC (DVUSA). The outer area of the front and rear axle brake hoses may have been damaged during production. |
|
17 |
September 29, 2020, |
20V595000 |
Fuel Leaks From Loose Clamps |
Mercedes-Benz 2019-2020 vans are being recalled by Daimler Vans USA, LLC (DVUSA). The fuel line clamps may become loose, resulting in a fuel leak. |
DVUSA will notify owners, and dealers will free of charge inspect the fuel hose clamp connections and tighten or replace the components as needed. On November 9, 2020, DVUSA issued an interim notification to owners. |
Should you buy a used 2020 Sprinter Van?
Among large commercial vans, the Mercedes-Benz Sprinter is unique. Whereas the 2020 Sprinter may not be the obvious choice for a family hauler, it excels as a commercial hauler or freight alternative. Nonetheless, the Mercedes-Benz Sprinter van for 2020 is impressive. Without a doubt, competitors such as the Ford Transit, the Nissan NV Cargo Van, and the GMC Savanna Cargo also offer similar practicality and capabilities. Even with their versatility and German dependability, understanding the most common Sprinter Van breakdowns and complexities. This is why nearly 41,916 people purchase the 2020 Mercedes Sprinter Van. Big problems with Sprinters are the engine, fuel system, fuel and propulsion system, power train, service brake, steering, backover prevention, and many more.
