Honda wanted to experiment with its much popular Accord sedan to give potential buyers a sedan-based crossover with more practicality without sacrificing on comfort and handling. The Crosstour was the outcome of it and it certainly fulfilled most of the targets as well. In the reliability aspect though the vehicle had a tough time in its 2011 model year while the current 2012 model has seen significant improvement. Officially, the 2012 Crosstour has seen only 27 complaints as compared to 278 from last year along with 4 recalls as compared to 9 from last year. The crossover was recalled 4 times for issues with the safety equipment onboard such as airbag inflator explosion and non-deployment of airbags. In the complaints section, most reports were regarding powertrain issues while the other aspects of the vehicle saw only a few against them. In its class, the Honda Crosstour faces competition from the Buick Enclave, the Toyota Venza, and the Nissan Murano.
Honda Crosstour user complaints and problems
Engine problems
- Spark plug damage: In one complaint, the owner reports that he faced spark plug damage in his 2012 Honda Crosstour. The failure occurred multiple times where the spark plugs would fail alternatively.
- Engine valve and timing chain failure: Another complaint regarding the powertrain mentions this issue. Here, the owner faced the mentioned problems successively. At first, the engine valves failed and were repaired. The timing chain also failed afterward and was replaced. The owner felt that the vehicle’s mileage was not adequate to experience these failures.
Safety problems
- Non-deployment and partial deployment of airbags: A couple of cases where a couple of 2012 Honda Crosstour were involved in a crash were reported. In one instance, the airbags of the vehicle failed to deploy completely even though the crash was a significant one and the vehicle was a total loss. In another case, the side airbags were deployed but the front airbags failed to deploy.
Miscellaneous problems
- Exploding sunroof glass: In this case, the sunroof glass exploded without any reason. The sunroof was in a retracted position while the glass exploded and shattered. No injuries were reported.
2012 Honda Crosstour recalls
|
S.No. |
Recall Date |
NHTSA Campaign ID |
Issues noticed |
Additional remarks |
Remedy |
|---|---|---|---|---|---|
|
1 |
February 1, 2012 |
12V030000 |
Driver-side or passenger-side side curtain airbag |
In the event of a crash, the side curtain airbag may fail to deploy, increasing the risk of injury. |
Honda will replace the driver's side or passenger's side curtain airbag as needed free of charge. The safety recall began on February 24, 2012. |
|
2 |
September 27, 2018 |
18V661000 |
Passenger Frontal Airbag Inflator May Explode |
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. |
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began on November 6, 2018. |
|
3 |
May 16, 2019 |
19V378000 |
Improperly Installed Passenger Airbag Inflator |
An incorrectly installed airbag inflator may not properly deploy the passenger frontal airbag in the event of a crash, increasing the risk of injury. |
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal airbag module assembly, free of charge. The recall began on July 5, 2019. |
|
4 |
June 27, 2019 |
19V502000 |
Passenger Frontal Airbag Inflator May Explode |
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death. |
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began on August 12, 2019. |
Should you buy a used Honda Crosstour?
The Honda Crosstour fits the requirements almost perfectly for those looking for a more practical sedan with an optional AWD layout. Even though the Crosstour has below-average cargo capacity when compared to the rivals in its class, it still gets a bigger boot than most sedans out there. Moreover, the handsome list of features and the sedan-like handling makes it stand out among the traditional designs of crossovers. In the reliability aspect, the car has seen improvement in its current model but the last year’s model did run into several issues. Getting a used Crosstour might be a good idea for its unconventional design but getting a proper crossover such as the Nissan Murano would be a better choice.
